FULL TIME RECEPTIONIST POSITION

Receptionist Position at Appleseed Community Mental Health Center

Appleseed Community Mental Health Center, Inc. Ashland, OH Full-time | MondayFriday schedule | No weekends | PTO (32+ days annually) Flexible scheduling | Monthly bonus opportunities | PSLF eligible | PTO (32+ days/ annually)

Be the welcoming face that helps people take their first step toward support.

At Appleseed, our Receptionists play an essential role in creating a positive experience for every client, family member, and community partner who walks through our doors or calls for assistance. This position is more than answering phonesit's about helping individuals feel welcomed, supported, and connected to care.

Meaningful work that directly impacts your community

Collaborative atmosphere across clinical and administrative teams

Answer and route incoming phone calls to appropriate staff and departments

Notify clinical and medical staff of client arrivals

Collect and receipt payments while maintaining accurate financial documentation

Update client demographic, insurance, and financial information as needed

Process referrals and coordinate scheduling for clinicians and medical staff

File, retrieve, and maintain confidential client records

Support front office operations through clerical and administrative assistance

Assist with special projects and additional office duties as assigned

Strong customer service and communication skills

Ability to multitask and stay organized in a busy office environment

Comfortable working with phones, computers, scanners, copiers, and office systems

Ability to handle confidential information with professionalism and discretion

Experience in a medical, behavioral health, or human services setting

Previous receptionist, scheduling, or administrative support experience

Minimum of 2 years of clerical, administrative, or computer-related education and/or experience

Proficiency in Microsoft Word, Excel, and basic computer systems

Ability to complete required de-escalation training provided by the agency

Medical, dental, and vision coverage

• 403(b) retirement plan with employer match
• 8 paid holidays

Employee Assistance Program & wellness app

In-house pharmacy access

Annual performance-based pay increases

Appleseed Community Mental Health Center, Inc. is committed to providing equal employment opportunities to all individuals. We are a drug-free workplace, including marijuana.