Salesperson for Retail Sales

HouseMart Sales Associate Salary Range: $17.00 to $18.00 per hour

Would you enjoy working in a positive family environment with high employee engagement and a focus on expanding our services and growing our business to serve our community?

HouseMart is a local family-ownedbusiness consisting of 34 Ace Hardware, Ben Franklin Craft and Daiso stores, with over 500 employees in Hawaii, Washington, Oregon, and Nevada. The HouseMart vision is "to become the best operating chain of independent craft and retail stores in the country."

As a family-owned business for more than 70 years, the HouseMart brand strives to serve as a symbol of family values, exceptional service, and commitment to providing the products our customers need. Summary Serves as lead sales associate for a department(s). Uses expert knowledge of department merchandise to enhance shopping experience. Promotes prompt, courteous and friendly customer service. Essential Functions Helps ensure sales goals are obtained by welcoming customers and ensuring they have what they are looking for, while promoting better alternatives (up selling), sale items, and other relevant products to assist them with their projects.

Uses expert knowledge of a department's product assortment to deliver exceptional customer service.

Greets every customer within 10 feet, in a timely, friendly and courteous manner.

Uses the magic question to inquire about customer's needs.

Determines customers' needs and offers an appropriate service, product and/or suggestion. Personally accompany customer to the merchandise location.

Cultivates customers' good will and encourages repeat business through suggestive selling. Handles customer special orders for non-stock items and rain checks.

Unloads freight container. Accurately receives, checks in, prices merchandise. Assists in setting up and breaking down of regular, seasonal and/or promotional events as assigned.

Accurately handles the pre/post sale preparation and completes follow-up reports.

merchandise.

Performs weekly physical counts as assigned to maintain inventory levels. (Assists in store recovery (i.e. straightening, fronting, dusting, and merchandise of product) according to proper schematics and established plan-o-grams.

Alert to security, safety and/or shoplifting issues and reports any incidents and/or concerns immediately to management.

Attends and participates in training sessions and monthly store meetings as required.

Other Functions May supervise sales associates, hold store keys as necessary

Helps train new sales associates as requested.

Assists store management in the annual preparation and taking of the store's physical inventory.

Performs general housekeeping duties (i.e. up keeps a professional appearance of the office, store's floors, fixtures, restrooms, employee lounge, etc.) Performs general maintenance of the store's premises (i.e. store entrance, parking lot, receiving, etc.)

Promptly and accurately performs any other related duties as assigned by store management.

Working Conditions Equipment/Tools Used: Occasional use of various store equipment such as forklift, various hand tools (i.e. glue guns, scissors, stapler, saws, drills, etc.) cash register, key machine, paint mixers, computer, printers, fax machine, shredder, calculator, telephone, two way radios and headsets etc.

Available flexible hours as required. (Including days, nights, weekends, and holidays)

Works under regular store conditions. Occasional exposure to heat, dust, solvents, chemicals, paint, glues, etc.

taxes, returns, charges, making change, taking inventory, ordering, verification of quantities, etc.

demonstrate customer service standards.

of materials, including lifting and maneuvering up to

of merchandise using a hand truck.

Manual dexterity to operate cash register, computer, calculator and misc. Ability to be certified to operate a forklift as assigned.

Qualification Requirements Minimum 2 years customer service, retail, cash handling experience.

Ability to communicate effectively with fellow employees, management, customers and vendors using both verbal and written skills. General knowledge of computer and computer systems.

Full Time Benefits:

Health Plan Coverage (Medical, Vision, Dental)

100% Company Paid Life Insurance

Vacation, Sick Leave, Personal Leave and Holidays

The ideal candidate will be the face of our brand, able to process transactions in an accurate, efficient, and courteous manner, while maximizing sales, assisting customers and will work in accordance with the Company's established policies and procedures.