Weekend Dispatcher and CSR

As a CSR/Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and can effectively manage various situations on a day-to-day basis.

Perform marketing and sales functions to sell additional work and earn business.

Complete work orders, return customer calls and respond to customer complaints.

Maintain office services by organizing office operations and procedures, and preparing and reviewing purchase orders.

Perform other duties as needed which may include cross-training in related positions.

Must be able to work in an on-call rotation for weeknights and weekends during peak time.

Detail-oriented with strong data entry skills.

Strong computer knowledge, including Microsoft Office.

Typing skills a plus.

Health Insurance - The Company pays 50% of the employee’s benefit after 30 days.

• Eye and Dental Insurance - The Company pays 50% of the employee’s benefit after 30 days.
• Paid Holidays: 5 per year
• Short Term and Long Term Disability - Company provided and paid for.
• 50K Life Insurance Policy - Company provided and paid for.