Head of Project Management (Remote)

For more details, please connect with Prafull Tamrakar at View email address on click.appcast.io or call at View phone number on click.appcast.io .

Job Details

Job Title: Project Manager

Duration: Approximately 7+ months

Location: Sunnyvale, CA

Interview Type: Web/ In-Person

Scope of Project

The City of Sunnyvale conducts an annual Desktop and Laptop Refresh Program to ensure all employees have secure, reliable, and up-to-date computing equipment. The program replaces 200‑300 end‑of‑life devices, deploys standardized hardware configurations, and maintains compliance with security and performance requirements. It involves procurement, configuration, deployment, and retirement of devices across multiple departments and locations such as City Hall, Water Pollution Control Plant, Library, and Fire Station. The Project Manager will coordinate with IT Operations, City Departments, Procurement, and IT Security to minimize disruption and keep the project on schedule.

Project Manager Coordination

Requirements validation and procurement oversight

Standard image/build and configuration coordination

Deployment scheduling and execution oversight (including user communications)

Asset management updates and documentation

Secure data migration support coordination

Device retirement: data sanitization, disposition, recycling, and compliance records

Stabilization/post‑deployment support coordination and project closeout

Project Initiation & Planning

Tasks

Confirm project goals, success criteria, constraints, and assumptions.

Identify stakeholders (IT, InfoSec, Procurement, business units, Help Desk).

Establish governance: steering committee cadence, decision‑making process, escalation path.

Develop and maintain: Project Charter, Integrated Project Plan / Schedule, Resource plan, Budget tracking approach, RAID log, Communications plan, Change control process.

Conduct kickoff meetings and publish meeting notes and action items.

Deliverables

Project Charter (draft + final)

Master Project Schedule (baseline + maintained updates)

Communications Plan

RAID Log

Governance calendar (status meetings, steering meetings)

Requirements & Standardization Oversight

Tasks

Validate device profiles/specifications by persona (e.g., standard user, power user, developer, executive, rugged/mobile).

Confirm operating system baseline, encryption requirements, endpoint protection, patching approach, and configuration standards.

Confirm peripheral needs, shipping logistics, and spare pool strategy.

Confirm deployment model(s): on‑site swap, user self‑service, remote shipment, or hybrid.

Confirm data migration approach (e.g., OneDrive/known folder move, USMT, third‑party, manual).

Confirm identity/device management approach and enrollment workflows.

Confirm application packaging/allow list, licensing constraints, and day‑1 readiness expectations.

Deliverables

Requirements & Standards Summary (device profiles, baseline build, mandatory apps, security controls)

Deployment approach memo (with options and recommendations)

Procurement Oversight (Coordination)

Tasks

Coordinate with Procurement to develop the solicitation package elements needed from IT (specs, quantities, evaluation criteria, delivery requirements, warranty/accidental damage coverage, refresh cycles).

Manage procurement timeline and dependencies (approvals, funding, lead times).

Support vendor evaluation logistics: Q&A management, demos, scoring workshops, clarifications.

Oversee ordering milestones and delivery tracking.

Coordinate warranty registration processes and capture of serial numbers/asset identifiers.

Deliverables

Procurement project schedule and status reporting

Receiving and inventory intake process (RACI + checklist)

Delivery tracker (model/qty/date/status)

Build, Imaging, and Configuration Oversight

Tasks

Coordinate technical teams to create/validate gold image or provisioning profiles, security baselines, endpoint security agents, standard application sets, printer/VPN/Wi‑Fi profiles.

Ensure repeatable, documented staging workflow.

Establish quality gates and acceptance criteria.

Coordinate pilot group selection and execution.

Ensure remediation loop for pilot findings and sign‑off before full rollout.

Deliverables

Configuration/Staging runbook

Build QA checklist

Pilot plan and results report

Deployment Planning & Execution Oversight

Tasks

Develop rollout plans by department/site/persona.

Coordinate end‑user communications.

Coordinate deployment logistics.

Coordinate Help Desk support.

Track deployments and manage exceptions.

Deliverables

Rollout/Wave plan

Communication templates

Deployment dashboard

Exception log

Data Migration & Application Readiness

Tasks

Coordinate migration methods and validation.

Coordinate application readiness.

Coordinate compliance checks.

Ensure user acceptance confirmation.

Deliverables

Data migration checklist

Application readiness tracker

Asset Management, Inventory & Documentation

Tasks

Define asset lifecycle tracking.

Maintain inventory.

Ensure chain‑of‑custody.

Deliverables

Asset reconciliation report

Chain‑of‑custody logs

Retirement, Data Sanitization & Disposition

Tasks

Coordinate retirement workflows.

Ensure secure sanitization and disposition.

Coordinate vendor disposition services.

Deliverables

Retirement plan

Sanitization certificates

Final retirement inventory

Risk, Issue & Change Management

Tasks

Maintain RAID log.

Identify and mitigate risks.

Manage change requests.

Deliverables

Weekly RAID log

Change request log

Reporting, Governance & Stakeholder Management

Tasks

Facilitate recurring meetings.

Provide reporting.

Track decisions and actions.

Deliverables

Weekly status reports

Steering updates

Meeting notes

Stabilization, Transition to Operations & Closeout

Tasks

Coordinate hypercare.

Handoff documentation.

Confirm completion criteria.

Conduct lessons learned.

Deliverables

Hypercare plan

Operational handoff package

Final project closeout report

Required/Preferred Skills

Project Management

Desktop/Laptop Refresh Programs

IT Infrastructure

Device Lifecycle Management

Procurement Coordination

Vendor Management

Asset Management

CMDB

Active Directory

Azure AD

Microsoft Intune

SCCM

MDM

Data Migration

Endpoint Security

Risk Management

RAID Logs

Change Management

Stakeholder Management

Deployment Planning

IT Operations

Documentation

Reporting

Communication

Project Scheduling

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