Senior Recruiter - Full-Time

Job Description SENIOR ONBOARDING SPECIALIST Department: People Operations

Reports To: People Operations Supervisor

Schedule: Full-Time | Monday Friday | 8:00 a.m. POSITION SUMMARY The Senior Onboarding Specialist serves as an advanced onboarding resource within the People Operations Department. This position is responsible for supporting onboarding quality, team training, workflow consistency, documentation accuracy, applicant issue resolution, and first-level escalation within the onboarding function.

The Senior Onboarding Specialist works closely with Recruitment, Workforce Development, People Operations, and other operational partners to support the timely and accurate movement of applicants through the onboarding process.

This position assists with monitoring onboarding volume, aging applicant tasks, documentation completion, orientation readiness, system processing, and adherence to established onboarding procedures across locations and programs.

Perform all essential functions of the Onboarding Specialist position at an advanced level while maintaining established productivity, quality, documentation, and service expectations.

Serve as the first-level escalation resource for onboarding questions, applicant delays, incomplete documentation, workflow concerns, and other onboarding-related issues requiring additional review or follow-up.

New Hire Orientation scheduling

New Hire Packet (NHP) completion

ADP new hire processing

Document upload and file maintenance standards

Proactively identify onboarding bottlenecks and coordinate with Recruitment, Workforce Development, People Operations, and operational partners to support timely applicant movement through the hiring and onboarding process.

• Audit I-9 documentation, New Hire Packets, PANs, ADP processing, onboarding files, and related documentation for consistency, completeness, and accuracy.
• Identify recurring documentation errors, workflow concerns, or process gaps and communicate findings to the People Operations Supervisor.
• Support the development and maintenance of onboarding workflows, Standard Operating Procedures (SOPs), templates, checklists, training resources, and department reference materials.
• Prepare onboarding trend and workflow updates for the People Operations Supervisor, including applicant volume, aging items, delays, documentation errors, recurring concerns, and process improvement opportunities.
• Provide onboarding caseload coverage during employee absences, vacancies, high-volume periods, special projects, or urgent operational needs.
• Perform additional duties as assigned to support the organization, its employees, applicants, and the families served.

Assist with New Hire Orientation , applicant communication, onboarding coordination, and workflow implementation as needed.

• Provide peer coaching, refresher training, and process guidance to members of the onboarding team.
• Support quality assurance reviews, onboarding audits, process improvement initiatives, and special onboarding projects as assigned.
• Assist with the implementation of new onboarding procedures, systems, templates, or organizational requirements.

Associate's Degree in Human Resources, Business Administration, or a related field preferred. Two (2) or more years of onboarding, recruiting, Human Resources, People Operations, or administrative workforce support experience preferred.

• Strong working knowledge of onboarding documentation, I-9 procedures, new hire processing, employee file requirements, and general onboarding practices.
• Technological proficiency with Microsoft Office Suite, applicant tracking systems (ATS), human resources information systems (HRIS), ADP, Microsoft Teams, Dropbox, and other cloud-based systems.
• CERTIFICATIONS, LICENSURE & REGISTRATION Possess and maintain a valid driver's license and valid automobile insurance if travel between company locations or other business-related travel is required.

LANGUAGE SKILLS Ability to read and understand correspondence, memoranda, reports, applicant records, employee documentation, policies, procedures, and other business-related materials.

Ability to communicate effectively through written and verbal language.

Fluency in Spanish and English may be required or preferred based on organizational and operational needs.

Onboarding Quality Control

Training and Peer Support

Process Improvement

SCOPE OF AUTHORITY AND ESCALATION The Senior Onboarding Specialist may provide first-level review, guidance, training, and workflow support for onboarding-related matters within established policies, procedures, and departmental expectations.

The Senior Onboarding Specialist must escalate high-risk I-9 concerns, policy exceptions, unresolved applicant complaints, systemic onboarding delays, compliance concerns, or matters requiring leadership direction to the appropriate supervisor or leadership representative.

This position does not have authority to make final decisions regarding employment exceptions, compliance exceptions, policy exceptions, or deviations from established organizational processes without appropriate supervisor or leadership approval.

REASONING ABILITIES Ability to evaluate situations, identify potential risks, apply sound judgment, and make appropriate decisions using critical thinking and reasoning.

The complexity of reasoning required may increase based on the nature of the matter and may involve compliance, wage and hour considerations, employee documentation, data analysis, workflow coordination, and cross-functional process improvement.

ENVIRONMENTAL REQUIREMENTS Must be able to work indoors and outdoors while covering a variety of business situations.

A wide range of physical motion may be required, including bending, twisting, standing, walking, carrying boxes and supplies, sitting for extended periods, answering telephones, using hands to type and enter data, and performing a variety of office and clerical duties.

Monday through Friday, with a one-hour lunch.

Employees must be willing to work beyond their normally scheduled hours as needed to accomplish work projects, meet compliance or operational deadlines, support employee and applicant matters, and address organizational needs.

This is a full-time position generally scheduled for 40 hours per week , with additional hours as permitted and required based on business needs and applicable wage and hour requirements.

Prolonged periods of sitting at a desk and working on a computer.

Ability to travel by automobile, plane, train, or other appropriate means when business travel is required.

Inland Respite, Inc. is committed to maintaining a professional workplace and providing quality services and support to the individuals and families we serve.