Head of E-Commerce (Remote)

New Nexus Group is a Bentonville-based strategic partner focused on developing and cultivating relationships with emerging and established brands. As an extension of our customers, we guide them every step of the way with speed, integrity, and character. Our current team has diverse experience and industry intelligence. Collectively we have the knowledge, experience, and financial acumen to bring our clients opportunities to grow their business with sound, innovative strategies. As we look to expand our team, we are seeking a driven and focused team member to join our amazing team as an eCommerce Manager.

If you are selected for this role, you will see how our values, listed below, shape our culture and are our foundation for success.

We build authentic relationships with clients, teammates, and community. Drive the development of clients’ ecomm businesses by identifying growth opportunities and implementing strategic initiatives.

Provide ongoing performance reporting and actionable insights, highlighting key omni, ecommerce, marketing, and consumer engagement KPIs for each channel.

Collaborate with internal teams to both support new client acquisition and share best practices for store‑shared, 1P, and marketplace solutions.

Client Relationship Management
Conduct routine performance reviews and strategy sessions to address challenges, spot opportunities, and strengthen partnerships.

Expand the client portfolio through networking, attending industry events, and representing New Nexus Group’s expertise.
Expandthe client portfolio through networking, attending industry events, and representing New Nexus Group’s expertise.

Content and Assortment Health
Complete competitive digital audits, maintain accurate active assortment list, implement proactive content audits and deliver best‑in‑class experiences for store clients, ecommerce clients and consumers.

Update online product listings, brand pages, and digital content to always meet evolving platform requirements, SEO best practices, and user experience standards.

Facilitate team awareness and comprehension of latest content requirements, platform updates and best practices.

Retail Media Management
Develop and optimize retail media campaigns on platforms such as Walmart Connect and Amazon advertising, aligning optimizations with defined client KPIs and staying ahead of industry trends.

Provide ongoing reporting and insights to clients, and hold monthly performance reviews with clients, continually testing new campaign tactics to maximize ROI.

Create and share meaningful updates with merchants and develop advantageous partnerships with Walmart and Amazon advertising representatives.

Ecommerce Account Management and Operations
Oversee product listings and new product launches on retailer marketplaces, ensuring alignment with brand goals and best practices.

Build monthly business plans based on KPIs, optimizing advertising, promotions, and inventory management to meet sales targets, improve customer experience and drive business growth.

Provide performance reports and insights, leveraging site audits and competitive analysis to drive continuous improvement.

Manage marketplace operations across Walmart, Sam's Club, Amazon and other ecommerce platforms, ensuring continuous improvement in visibility, conversion, and sales.

Ecommerce Expertise: 2+ years in ecommerce retail, preferably focusing on platforms like Walmart, Sam's Club, and Amazon.
Retail Media Proficiency: Demonstrated ability and experience in strategizing, executing, and optimizing campaigns on retail media platforms (e.g., Walmart Connect and Amazon Advertising).
Expertise in interpreting data, extracting insights, and turning them into action plans.
Content Mastery: Advanced knowledge in SEO, UX design, product attribution, and creating compelling consumer‑facing copy.
Skilled with MS Office, Google Analytics, Retailer and Marketplace Platforms, Ad Tech Software (e.g., Skai preferred), and familiar with relevant ecommerce tools.
Capable of juggling multiple projects in a fast‑paced environment with minimal supervision. Detail-oriented and able to work with minimal supervision.
Client Management: Hold and build an established network that can be utilized to drive company awareness and to cultivate new partnerships.
Company Paid Holidays

Option to work remote on Friday

Health, Dental and Vision Insurance

Safe Harbor 401K Retirement Plan

Cell Phone Allowance

Company provided Short Term Disability

We are committed to maintaining a work environment that fosters diversity, inclusivity, authenticity, mutual respect, professionalism, and growth. New Nexus is an equal opportunity employer that does not discriminate on the basis of race, creed, color, religion, age, marital status, familial status, national origin, ancestry, disability or handicap, sexual orientation, gender identity or expression, veteran status, and any other characteristic protected by applicable federal, state, or local laws.

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