Front Desk / Receptionist ( REMOTE JOB )

We are seeking a professional and enthusiastic Front Desk Receptionist to join our team in Wilkes-Barre Pennsylvania. As the first point of contact for our clinic you will be the welcoming face of our company creating a positive and professional impression for all this role you will efficiently manage front desk operations while providing administrative support and demonstrating a genuine commitment to customer service.

Screen and answer incoming calls assisting patients over the phone

Process incoming and outgoing mail packages and deliveries in a timely and organized manner

Maintain office supplies inventory monitor stock levels and place orders as needed to ensure smooth operations

Provide administrative support to various departments and team members

Maintain a clean organized and professional lobby and reception area at all times maintain a clean clinic involving laundry floor cleaning dusting etc.

Utilize scheduling software and electronic medical record systems to assist in scheduling of patients and with patients chart information

High school diploma or equivalent required

• 1-2 years of reception administrative or customer service experience preferred
• Proficiency in MS Office Suite (Word Excel Outlook) and familiarity with scheduling software
• Experience with multi-line phone systems and visitor management systems
• Professional appearance demeanor and telephone etiquette
• Customer service-oriented mindset with a genuine commitment to supporting others
• Flexible and adaptable with a collaborative approach to teamwork

~ Remote Work :

Full-time