Head of Maintenance and Facility Management (m/w/d)

Facilities Manager - Pine Lake Country Club | Charlotte, NC
Pine Lake Country Club, one of Charlotte's premier private clubs, is seeking an experienced, hands‑on Facilities Manager to oversee the maintenance, operation, and long‑term care of our clubhouse, grounds, and club facilities. This leadership role is ideal for a motivated professional who takes pride in maintaining first‑class amenities, managing preventative maintenance programs, leading vendor relationships, and ensuring our members and guests enjoy an exceptional club experience every day.

The successful candidate will be a proactive leader with strong technical knowledge, excellent organizational skills, and a commitment to providing a safe, efficient, and well‑maintained environment that reflects the high standards of Pine Lake Country Club.

Reports to: General Manager

Supervises: Maintenance Technicians, Custodial Staff, Seasonal Maintenance Personnel, Outside Contractors and Vendors

Health/Dental/Vision/Life Insurance, 401K, PTO, Flexible Schedule, Cell Phone Allowance, and more.

Position Summary
The Facilities & Maintenance Manager is responsible for the maintenance, operation, repair, safety, and overall appearance of all Pine Lake Country Club facilities. This position ensures that all buildings, equipment, and infrastructure are maintained in a matter that reflects the high standards expected by the membership.

The Facilities & Maintenance Manager oversees preventative maintenance programs, manages maintenance personnel, coordinates contractors, develops annual operating and capital budgets, and works closely with department heads to ensure all club facilities remain safe, functional, and aesthetically pleasing.

This position serves as the club's primary facilities professional and plays a key role in long‑range capital planning and project management.

Essential Functions
Building & Facility Maintenance

Maintain all clubhouse facilities, including banquet spaces, administrative offices, locker rooms, fitness areas, golf shop, kitchens, and storage facilities.

Oversee maintenance of pool facilities, tennis and pickleball courts, golf operation buildings, cart bar, maintenance buildings, and parking lots.

Ensure proper operation of HVAC, electrical, plumbing, lighting, fire suppression, and security.

Respond to emergency maintenance situations.

Perform routine inspections and document findings.

Preventative Maintenance

Develop and maintain a comprehensive preventative maintenance program.

Establish maintenance schedules for:

HVAC Systems

Pool Systems

Water Heaters

Maintain detailed service records

Capital Projects

Assist the General Manager and Board in capital planning.

Prepare project specifications and scopes of work.

Solicit and evaluate contractor bids.

Oversee construction on renovation projects.

Monitor project budgets and timelines.

Examples:

Clubhouse renovations

Pool improvements

Tennis/Pickleball facility enhancements

Roofing projects

Mechanical system replacements

Prepare annual operating budgets for facilities.

Negotiate service contracts and vendor agreements.

Maintain inventory controls for maintenance equipment.

Safety & Compliance

Ensure compliance with:

OSHA standards

Local building codes

Pool safety regulations

Environmental regulations

Conduct monthly facility safety inspections.

Coordinate annual fire inspections.

Qualifications
Preferred:

Associate or bachelor's degree in:

Facilities Management

Construction Management

Building Operations

Related Field

Equivalent experience considered.

Experience
Required:

5+ years facilities management experience

3+ years supervisory experience

Preferred:

Private club, hospitality, resort, university, healthcare, or commercial property experience.

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