Security Concierge - Swing & Day Shifts

Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The Concierge serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe, and supportive environment. This role assists with guest check-in/out, responds to inquiries, and coordinates transportation and security. Candidates must have scheduling flexibility and be available to work a variety of shifts as needed to support Hope Lodge operations and guest services. We are seeking candidates who can accommodate daytime, evening, overnight, and weekend shifts.
The pay rate for this role is $19.50 per hour, plus shift differential pay based on hours worked outside of the day shift.

• 10% — Monday through Friday for hours worked after 6:00 p.m.
• 15% — Saturday and Sunday for hours worked on weekends (5:30AM - 12:00AM)
• Provide information about lodge amenities and community resources (20%)

High School Diploma or Equivalent
Additional education or training in hospitality management or customer service is a plus.
Previous experience in hospitality, guest services, or a related field is preferred.
Minimum 1 year of Customer Service Experience
Proficiency in Microsoft Office and multi-line phone systems
Excellent customer service and problem-solving skills
Ability to work flexible hours including evenings/weekends
Travel Requirements
Minimal travel required
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.As an organization, we adhere to a set of core values that help inform all our decisions.