Head of Operations & Business Management

Pay Range: $85,000-$90,000 per year, plus 20% annual bonus and $8,000 equity.

Operations Manager
Your leadership, operational discipline, and ability to drive results make you a great fit for our Operations Manager position. As an Operations Manager at one of Dollar Tree’s Distribution Centers, you’ll partner with other leaders to oversee safe, clean, and efficient receiving, order filling, and shipping operations in a high-volume, multi-shift environment. You’ll ensure work is performed according to SOPs while meeting productivity and quality goals and reinforcing Dollar Tree’s culture of safety, sanitation, and customer service. Distribution Center Operations:

Coordinate and manage the filling of store orders, order selection, trailer loading, and related documentation

Monitor loads to ensure merchandise is loaded according to quality and stability standards

Coordinate and manage the flow of order selection functions from primary pick locations through outbound trailer close

Assist in coordinating replenishment cycles to ensure timely restocking of primary pick locations

Inbound Operations:

Manage and coordinate the receipt, unloading, and checking of merchandise

Monitor inbound loads to ensure unloading priorities are followed

Coordinate the flow of reserve inventory from receiving docks to reserve locations

Monitor reserve areas to ensure orderly and accurate storage of merchandise

Performance, Safety & Quality:

Monitor and manage key productivity indicators including safety, financial, productivity, service, and people metrics

Ensure accuracy, housekeeping, damage reduction, and safety through enforcement of company standards

Foster a culture of safety, sanitation, integrity, and customer service

Manage the development, implementation, and administration of operational policies, programs, and systems across all shifts

Partner with Human Resources on hiring, training, mentoring, evaluating, and developing associates

Judgment & Continuous Improvement:

Evaluate current processes, methods, and SOPs and recommend continuous improvement initiatives

High school diploma or equivalent required

Minimum of five (5) years of distribution center management or operations experience, or equivalent

Good working knowledge of distribution center practices and procedures

Strong leadership, administrative, organizational, managerial, and communication skills

Strong analytical skills with the ability to interpret data and implement solutions

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access)

Working knowledge of Warehouse Management Systems (WMS), such as AS400

Flexibility to work various shifts based on business needs

Bachelor’s degree in business administration, logistics, or a related field

When we reach our goals, you’ll be eligible for a yearly bonus!
In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program

Retirement plans with matching contribution

Employee Stock Purchase Program

Access to PerkSpot, an employee discount platform for goods and services

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value - it’s what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.

Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

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