Field Service Engineering
Pasona NA
We are seeking a motivated and technically skilled Field Service Engineer to support the installation, maintenance, troubleshooting, and optimization of advanced SMT automation equipment. This role is ideal for candidates with strong mechanical and electrical troubleshooting experience who enjoy customer interaction, travel, and hands-on technical work.
The position offers extensive training, mentorship, and long-term career growth opportunities within a collaborative technical services environment.
Industry Industrial Automation / Electronics Manufacturing
Benefits Comprehensive training program
Mentorship from Senior Field Service Engineers
Potential overseas training opportunity
Career growth opportunities
Competitive compensation package
Flexible Work Options Hybrid schedule. When not traveling to customer sites, employees work remotely from home.
Location Dallas, TX area (within approximately 50 miles)
Required Qualifications Strong mechanical and electrical diagnostic and repair skills
Previous Field Service Engineer experience or customer-facing technical support experience preferred
Basic understanding of Windows operating systems and software installation
Familiarity with networking concepts preferred
Strong communication and customer service skills
Ability to interpret electrical schematics and mechanical drawings preferred
Ability to travel up to 75% within Texas with occasional out-of-state travel
Valid driver’s license and ability to travel as needed
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related field preferred
Responsibilities Install, configure, and commission SMT automation equipment at customer sites
Troubleshoot mechanical, electrical, software, and process-related issues
Provide onsite and remote technical support to customers
Perform equipment upgrades, retrofits, and modifications
Train customer personnel on equipment operation and maintenance
Document service activities, technical findings, and troubleshooting results
Support process optimization and preventive maintenance initiatives
Collaborate with engineering and technical support teams to resolve advanced issues
Maintain professional communication with customers and internal teams
May be assigned other duties by managers
Schedule Monday–Friday, 8:00 AM–5:00 PM, with flexibility based on customer needs.
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$27 - $37.4 per hour
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