E-Commerce Store Shopper (Part-Time)

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie's wonderland. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.

As a Customer Service Representative, you will be responsible for selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedures (SOPs). You will ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris.

Customer Service:

Packages, transports, and loads groceries and merchandise from the store to the Customer's vehicle

Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location

Provides excellent customer service by answering product-related questions, locating products, and helping Customers as needed

Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation

Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customers

Sanitation / Stocking / Food Safety:

Maintains and stocks bag areas

Organizes, cleans, and prepares prep areas, wareroom, and sales floor for incoming trucks

Loads, unloads, and moves heavy, bulky products to support eCommerce order selection

Maintains standards for safety and sanitation

Work Experience:

Excellent customer service skills - Required

Ability to work a flexible schedule - Required

Ability to use material-handling equipment and maintain license - Required

Work with Customers and stay attentive to their needs

Work a flexible schedule, based on business needs (required)

Perform the following essential requirements for an eStore Customer Service Rep - In-store Shopper (required)

Occasionally reach at overhead, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements

If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.