Head of Care Management Operations

Only considering applicants with COMMERCIAL CLEANING AND FLOOR CARE EXPERIENCE

Operations Manager – Floor Care & Quality Assurance Green Apple

Green Apple Commercial Cleaning, Inc. is a CIMS-GB Certified with Honors commercial cleaning company serving corporate, technology, and manufacturing facilities in Georgetown Texas. We're built on rigorous industry standards, science-based cleaning methods, and genuine investment in our team's training and growth.

We're looking for a hands-on Operations Manager to lead floor and carpet care operations and uphold quality assurance standards across our Georgetown, TX sites. You'll be the go-to expert for floor/carpet inspections, staff training, and customer relationships — someone who takes pride in getting the details right and can lead a bilingual team with confidence.

Uphold Green Apple's Quality Assurance Guidelines and CIMS certification standards across all assigned sites

Conduct regular floor and carpet inspections and audits; Perform and train staff on floor/carpet care techniques (stripping, waxing, buffing, extraction, encapsulation, bonnet cleaning)

Deliver ongoing technical training

Serve as the primary customer-facing contact — conduct regular client walkthroughs and resolve concerns promptly

Support hiring, performance reviews, and team development

Manage supply, chemical, and equipment inventory

Ensure OSHA and safety compliance, including chemical safety data sheet (SDS) recordkeeping

Report site performance, audit results, and training completion to management

Hands-on knowledge of floor and carpet care equipment and methods

Strong leadership, training, and communication skills

Comfortable being customer-facing and hands-on on the floor

Valid driver's license (travel between Georgetown sites required)

Ability to work weekends or evenings occasionally

Green Apple Commercial Cleaning is an equal opportunity employer.

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