Evening Key Holder

Key Holder Bleecker Street, New York City, NY

At Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry.

The Key holder serves as a brand ambassador and leadership presence on the sales floor, delivering elevated client experiences while supporting the daily success of the store. Through bespoke service, strong product knowledge, and a commitment to luxury standards, this role plays an integral part in cultivating clientele, driving sales performance, and fostering a welcoming, service-driven environment.

Partnering closely with store leadership, the Key holder supports operational excellence, team development, and overall store performance while ensuring every client interaction reflects the elegance and values of Ana Luisa.

Support the coaching and daily development of team members through motivation, product knowledge, and leadership on the sales floor

Lead by example in delivering elevated client experiences and upholding luxury service standards

Communicate store goals, KPIs, and brand initiatives clearly and effectively

Drive sales performance through personalized styling, authentic relationship building, and client-first service

Deliver bespoke service and elevated experiences that cultivate long-term clientele and brand loyalty

Assist with in-store events and client experiences that strengthen community engagement and brand affinity

Utilize Custom Jewelry and Permanent Jewelry services to create memorable and personalized client moments

Operations & Visual Standards

Support daily store operations, including opening and closing procedures, transactions, returns, and inventory management

Maintain exceptional visual merchandising and presentation standards aligned with brand expectations

Participate in inventory counts, shipment processing, replenishment, and stock organization

1+ year of retail leadership or key holder experience, preferably within luxury or premium retail

• Proven ability to drive sales performance and deliver exceptional client experiences
• Passion for fine jewelry, styling, and luxury service
• Familiarity with Shopify, Google Workspace, and inventory systems preferred
• Flexibility to work evenings, weekends, holidays, and maintain open availability

We offer a supportive team environment, generous paid time off, floating holidays, extensive training and development opportunities, and exclusive brand perks, including employee discounts and a welcome gift card.

Join a purpose-driven brand redefining modern jewelry through thoughtful design, sustainability, and elevated client experiences.

In accordance with New York salary transparency guidelines, the expected hourly rate for this position is $24.00$26.00 per hour. Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.