Head of Recruiting & HR
Friends of The High Line
The High Line is both a nonprofit organization and a public park on the West Side of Manhattan. We’re devoted to reimagining public spaces to create connected, healthy neighborhoods and cities through our work with communities on and off the High Line. Built on a historic, elevated rail line, the High Line was always intended to be more than a park. You can walk through the gardens, view art, experience a performance, enjoy food or beverage, or connect with friends and neighbors - all while enjoying a unique perspective of New York City. Nearly 100% of our annual budget comes through donations from people like you, who help us operate, maintain, and program the park. Position Summary The Director of People Engagement will advise leaders across a complex organization with year-round and seasonal employees. Reporting to the Senior Director of People and Culture, this Director serves as the principal partner to departments and leads practical work in employee relations, manager capability, performance, workforce planning, and talent development.
This position exercises sound judgment, builds trusted relationships, and helps leaders solve business challenges through effective people practices that strengthen organizational capability and employee experience.
Primary Responsibilities Strategic Partnership and Organizational Effectiveness
Lead routine and moderately complex employee relations cases, investigations, corrective action, and conflict resolution. Evaluate evidence, consistency, employee dignity, and risk; involve the Senior Director and counsel in high-risk matters.
Coach leaders on feedback, documentation, performance, attendance, team dynamics, and inclusive management. Develop workforce strategies that support business objectives and long-term organizational capability.
Analyze workforce trends and organizational data to identify risks and recommend practical people strategies.
Support leaders through organizational change, restructuring, and evolving business priorities.
Leadership Coaching and Employee Relations
Coach managers on leadership effectiveness, performance management, employee development, communication, and accountability.
Promote consistent application of employment policies, employment practices and organizational values.
Support managers in developing performance improvement plans, career development discussions, and employee recognition strategies.
Talent Acquisition and Market Strategy
Collaborate with hiring managers throughout the recruiting and selection process, including position planning, competency identification, interview design, and candidate assessment.
Support leaders in attracting, selecting, onboarding, and retaining highly qualified employees.
Support onboarding by partnering with enterprise onboarding resources to ensure successful employee integration and early productivity.
Partner with leaders to identify organizational and individual development needs that support business priorities.
Assess leadership and manager capability gaps and recommend appropriate learning and development solutions.
Collaborate with People & Culture colleagues to design, implement, and evaluate enterprise learning and leadership development initiatives.
Coach managers on the application of new skills and reinforce learning through ongoing consultation and feedback.
Support succession planning and career development by helping leaders identify growth opportunities for employees.
Identify opportunities to improve manager capability, employee engagement, organizational effectiveness, and employee experience.
Support implementation of People & Culture developed enterprise initiatives within client groups.
Contribute to continuous improvement of People & Culture processes, practices, and service delivery.
Education Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field, or an equivalent combination of education and experience.
Experience Five to eight years of progressively responsible Human Resources experience in a business partner, employee relations, organizational development, or related professional role.
Experience partnering with leaders on workforce planning, employee relations, performance management, organizational effectiveness, and talent management.
Experience partnering with leaders to address workforce planning, employee relations, organizational effectiveness, performance management, and talent development in a dynamic organizational environment.
Skills Strong consultative and relationship-building skills.
Demonstrated background in overseeing or mentoring early-career Human Resources team members is preferred.
Ability to manage confidential information with professionalism and discretion.
Commitment to equity, inclusion, collaboration, and continuous improvement.
Medical, dental, and vision insurance
20 Vacation days, 7 sick days, and 10 paid holidays with 2 floating holidays (prorated based on start date).
Contribution in a 403(b) retirement plan
Flexible Spending Accounts
Employee Assistance Program
Supplemental short-term disability insurance and paid life insurance
Growth and Development career opportunities
Discounted Citi Bike Membership
EEO Statement The High Line is guided by a series of values through which we make decisions, including hiring. As part of our commitment to living up to these values and advancing equity within our organization and through our work, we are committed to an equitable hiring process. Hence, we strongly encourage applications from people with a broad range of lived experiences. This description shall not be construed as a contract of any sort for a specific period of employment.
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