Police Dispatcher- Full-Time Night Shift

Police Dispatcher

This role provides customer service to community members and clerical support to the Lompoc Police Department, enabling the department to achieve its main goal of keeping the community safe.

Job Type: Full-Time, Permanent

Certified eligible applicants may be considered for full-time or part-time vacancies when they occur. Interested applicants must submit an online City application. No paper applications will be accepted. The City reserves the right to stop accepting applications prior to the posted deadline, if sufficient numbers of qualified applications are received. The recruitment is officially closed once it has been removed from the City's website. If you forget your password, have application login problems, or get an error message during the application process, please call the NeoGov helpline at View phone number on click.appcast.io for assistance. A typing certificate is required. Minimum of 35 net words per minute must be submitted at the time of application submission. Online typing certificates will be accepted (must include name and date of typing certification).

Receives incoming telephone and radio requests for emergency service;

Takes critical information by the telephone and radio from the public and from field personnel, including names, addresses, telephone numbers, complaints and location of crimes, accidents and service requests;

Screens telephone calls for urgency; Enters into computer calls received from the public and from field personnel

Responds to routine telephone requests from the public for information;

Ranks all requests for service received by telephone, radio or over the counter; Maintains constant awareness of locations of field personnel

Dispatches calls for service to patrol and fire personnel and other emergency services, if necessary, follow-up units; Secures information and relays to field personnel as requested;

Coordinates the activities of police personnel and equipment during both routine and emergency situations; When required, requests emergency assistance from other agencies or services, such as ambulances, utilities, coroner's office and towing companies; conducts record and warrant checks through use of automated services and by telephone to other public agencies;

Secures voids or transmits a variety of information utilizing teletype system; inputs information into computer terminal;

Throughout current shift, briefs self by reading activity log of previous shift; at end of current shift, briefs oncoming dispatcher of that shift's activity

Orders office supplies

Assists in training personnel in dispatching procedures, as requested

Operates a radio, recorders, computer terminal console, alarm systems, and California law enforcement communications equipment;

Peripheral functions include taking telephone messages for department personnel; and ordering office supplies.

Include any combination of training, education and experience that demonstrates an ability to perform the duties of the position. Education/Experience: Previous responsible experience involving extensive personal or telephone contacts and/or experience which involve the exercise of judgment in the application of standards and procedures.

word processing and computer functions; and basic English.

Ability To: React quickly and calmly and to exercise good judgment in following procedures and directions in emergency situation; speak English in a clear and concise manner; Constantly fingering, typing. Vision: Visual acuity sufficient to perform the essential functions of the position; use of simple writing skills; react quickly and calmly and to exercise good judgment in following procedures and directions in emergency situations; Environmental Conditions: Constantly work indoors, use a computer, and work either with others or alone. Rarely work outdoors. Rare exposure to extreme temperatures, dust, fumes, smoke, gases, odors, solvents, grease, oil, slippery or uneven walking surfaces, flames and smoke. Work rotating shifts, including night and early morning hours, weekends and holidays.

Job classes in this unit are subject to the City's Personnel Rules, Procedures, and Policies. Bilingual Pay: Individuals determined to be in an eligible position and qualified by the City will be eligible for $150 per month bilingual pay.

Employees may contribute up to the maximum amount according to the IRS Retirement Plan Contribution Limits.

Dental Insurance: Health Insurance: Employee Assistance Program (EAP):