Credit Banker

The Universal Banker provides high-quality customer service by meeting the needs of customers in an efficient and friendly manner while both servicing transactions and handling needs assessment and new account opening. The candidate must be enthusiastic about developing and maintaining relationships with customers in order to achieve banking center and individual sales goals and objectives.

Acts as the customers' first point of contact with the Bank, by serving the customers' total financial service needs by recognizing and uncovering opportunities and contributing directly to the success of the banking center.

Responsible for a broad range of basic to moderate activities in the banking center including:

new account sales

customer service

Supports the Banks' sales objectives and campaigns by selling and cross-selling Bank products in order to expand and maintain existing relations while processing transactions.

Assists the banking center management with day-to-day transactions, including but not limited to:

researching and resolving issues as well as responding to all customer inquiries

Complies with Bank policy and follows procedures to include state and federal banking regulations.

Maintains knowledge of all internal security policies and procedures.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

High School Diploma or GED

Must have a minimum of 2 years of prior personal banking or teller experience with major emphasis on customer service.

Understands basic knowledge of bank deposits, lending products, credit products, and services to open accounts or refer customer to specialists in other departments

Excellent customer service skills that include above average verbal and written communication

Relationship building, collaboration and teamwork

Teller and systems training and new account opening

b1BANK is an Equal Opportunity Employer.

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