Full Time CNA (Home Based Care)

Certified Medical Assistant Care Navigator

Physician Office | Miamisburg | Full-time | First Shift

The Certified Medical Assistant Care Navigator is responsible for:

Assisting the interdisciplinary medical home care team in the provision of care navigation activities and working with selected patients as assigned by high risk status or multiple health care coordination needs.

Assisting the Care Manager and interdisciplinary team with access and utilization management improvements, proactive patient panel management, care facilitation and treatment coordination functions.

Upholding the standards of the system-wide customer service program.

Performing duties for practice or Network commensurate with applicable certifications and licensure when deemed necessary by leadership.

Case load will be determined by accepted Regional and Network standards.

High School Diploma or equivalent

• 1-year clinical experience in a medical/physician office setting
• Successful attainment and retention of CCMA, CMA (AAMA) or NCMA certification or RMA plus documented completion of a Medical Assisting program through an accredited institution of higher learning.
• Ability to collaborate and communicate with Care Managers and interdisciplinary team as needed in planning patient follow-up care and appointments.
• Ability to collaborate with Health Coach and interdisciplinary team in planning follow-up care, as needed. Ability to communicate with patients regarding pre-visit planning, follow-up after discharge, and scheduling urgent appointments and referrals to specialists.
• Graduate of an accredited medical assisting program preferred

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God's love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.

Kettering Health Network