REMOTE POSITION / CLAIMS PROCESSOR

Claims Recovery Specialist (Subrogation) - Albany, NY - Hybrid

Great companies need great teams to propel their operations. As aCase Management, Associate at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Manage a high-volume caseload (700–1,000 subrogation cases), analyzing data, documenting activity, and driving recovery outcomes through negotiation and resolution

Ensure compliance with HIPAA and government regulations related to the handling, storage, and sharing of PHI

Communicate professionally with attorneys, insurance adjusters, providers, court personnel, clients, and beneficiaries to advance case resolution

claims, liens, correspondence), including legal research and validation of case details

Investigate and verify third-party liability, eligibility, probate, and financial information using multiple data sources

Prioritize deadlines, resolve disputes, conduct follow-ups, and consistently meet productivity, quality, and customer service performance metrics

High School Diploma or GED required.

Minimum of 2 years of relevant professional experience, preferably in a legal office, paralegal/legal assistant role, or within the health or casualty insurance industry.

Proficiency in Microsoft Office applications, including Word, Excel, and Access, with the ability to effectively utilize these tools to support daily business operations.

Prior experience in a legal environment and/or the insurance industry preferred.

This position is primarily remote; however, candidates must reside in New York State and be able to report to the Albany, NY office up to two (2) times per month for in-person meetings or training sessions as required.

Employees must be able to work onsite at least two days per month and live within a reasonable commuting distance of the office.

Video cameras must be used during all interviews, as well as during the initial week of orientation.

Higher speeds are recommended for optimal performance.

To test your internet speed, go to Google and search for “Internet Speed Test.”

The deadline to submit applications for this posting is October 27, 2026 .

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The pay range for this position is$35,000.00-$50,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. All salaried, full-time candidates are eligible for

our generous, flexible vacation policy

We also have a variety of leadership and technical development academies to help build your skills and capabilities.

You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

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