Full Time Hospitality Ambassador

Who We Are NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. Guest Experience Ambassador
Hours: Part Time/Full Time
Hourly Pay Rate: 15$/hr
Weekly - Direct Deposit
Health, Dental & Vision Insurance
Company-Paid Life Insurance
Paid Time Off: Vacation, Holiday, Sick Time
Employee Assistance Program (EAP)
Career Growth Opportunities
Guest Experience Ambassador Job Summary The Sever/Guest Experience Ambassador reports to the Director of Dining Services and is responsible for providing a best-in-class dining experience to the residents, colleagues, and guests we serve by ensuring all are provided with exemplary service.
Essential Functions And Key Tasks Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests.
Leads service of food or beverages to residents and prepares or serve specialty diets and dishes as required.
Engages with residents to obtain desired orders for food or beverages while possessing the ability to fully articulate the daily menu offerings.
Ensure residents are satisfied with all aspects of service. Communicate with direct supervisor on any customer service issues.
Check residents diets, likes & dislikes to ensure that such requirements are satisfied.
Stock service areas with supplies such as coffee, food, tableware, and linens as needed.
May wash pots, pans, dishes, utensils, or other cooking equipment.
Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
Work Environment The Guest Experience Ambassador operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef’s knives. The team member is frequently exposed to heat, steam, fire and noise.
auditory and visual skills; Required Education And Experience High school diploma or equivalent
Previous experience in food service
Previous customer service experience

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