Support Services Person ll

Member Service Representative II (MSR II)

At 1st Community Credit Union, we believe great work starts with taking care of our people. As a growing, member-focused financial institution serving 14 counties across Western Wisconsin, we're proud to offer more than just a job-we offer a supportive workplace where you can build your career, make a difference in your community, and be part of a team that values balance, collaboration, and purpose.

We're looking for a friendly and detail-oriented Member Service Representative II (MSR II) to join our Tomah team!

Schedule: Full-time, 40 hours per week

We want our employees to feel appreciated, supported, and rewarded for the work they do. As part of the 1st Community Credit Union team, you'll enjoy:

• Health, dental, and vision insurance
• Life insurance and long-term disability coverage
• Generous vacation, personal, and sick time
• Paid holidays
• Educational reimbursement to support your continued growth and development
• Casual dress code
• The opportunity to make a meaningful difference for members and the communities we serve

At 1st Community Credit Union, our values are more than words. Community, Communication, Courage, and Collaboration shape how we work together and how we serve our members.

We believe in supporting one another, continuously improving, celebrating success, and creating an environment where employees can grow both personally and professionally.

As an MSR II, you'll help create a positive member experience by:

Providing friendly, professional service to members

Processing transactions and maintaining accurate cash systems

Opening and servicing member accounts

Assisting with debit cards, wires, account maintenance, and general inquiries

Supporting day-to-day branch operations

Helping resolve member concerns

Identifying member needs and connecting them with helpful credit union products and services

Has at least one year of financial institution experience

Enjoys helping people and building strong relationships

It is the policy of 1st CCU to provide equal employment opportunities to all qualified applicants regardless of their race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by state or federal law.