Head of Programme Management

The Program Manager II must have the industry experience / knowledge required to manage complicated / product development projects and be in position to mentor less experienced Program Managers. The Program Manager II is responsible for the coordination of all activities related to the fulfilment of assigned customer orders for commercial aircraft passenger seats, from the time a program is handed over by the Sales department until program closure. The primary focus of the Program Manager is to ensure complete satisfaction of assigned customers with the RECARO Aircraft Seating products and services, maintaining cost, quality and schedule control, as well as RECAROs quality and design standards. The Program Manager II has primary responsibility to maintain program on time performance, quality, cost and weight targets.
Manage complex programs from sales handover to program closure with complete responsibility over cost, timeline, scope and quality of the product. Full Certification Testing (Incl HIC)
Complex IFE Installations
High Level Customers
Unique customer requested design solutions
Develop full scale project plan in MS Project
Manage ZACSA
Manage MS Tracking database updates
Negotiate due date changes with OEM and customers
Define project scope, goals and deliverables that support overall program baseline in collaboration with project team, senior management and stakeholders.
Manage program scope and access the impact of scope changes
Responsible for communication with customers and stakeholders
Manage Master Change Proposals
Manage Program budget and coordinate budget changes as necessary
Responsible to manage program team to achieve project results:
Estimate resources and participants required achieve project goals. Identify and manage project dependencies and critical path and continually manage project expectations with team members and other stakeholders.
Identify and resolve issues and conflicts within the project team and when not solved in team meetings escalate per the escalation process.
Define priorities within the project and agree on delegation of tasks and responsibilities to appropriate personnel with clear accountability within the program team.
Ensure IFE test equipment is loaded with correct software level and is functioning properly to test the required system within contract specifications.
Responsible for overall program performance
Responsible to organize implementation of FAI open items
Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
Actively participate in team and PMO meetings to support process upgrades or develop new processes/ procedures
Develop and adhere to program management guidelines and standards for project execution.
Prepare project audits and implement risk analysis using Recaro standards and tools.
Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements (as part of lessons learned practice)
Responsible for obtaining regular input from customers through customer surveys in accordance with department processes.
Responsible to take on the role as a mentor for less experienced colleagues (Assistant Program Manager / Program Manager I)
Provide training for Program Management Processes
Assist in customer meetings / preparations for customer meetings
Minimum of a Bachelors degree is required. A degree in Mechanical, Aerospace or Electrical Engineering is preferred with a minimum of 5 years experience in a Program Management role. Strong, proven customer relations skills are required.
The position requires a high level understanding of engineering concepts and FAA certification procedures for commercial aircraft seats.
Must possess strong negotiation skills and the ability to positively influence customer decisions, while maintaining a high level of customer satisfaction.
Ability to take initiative and work with minimum supervision.
Travel Requirements:
Employees are expected to travel up to 25% of the time both National and International may be required.