Innovation Strategist - Service Design

Product Strategist
Replica provides data about the built environment and ways people interact with it. With better data, human-context and an intuitive design, Replica helps public and private sectors make informed, effective, and responsive decisions. Whether for a city planner increasing public transit to underserved neighborhoods or for a grocery chain evaluating where to open a new location, Replica’s insights let customers make more informed, people-centered decisions.
We spun out of Alphabet in 2019 and recently secured series B funding from venture firms including Founders Fund, Innovation Endeavors, Sidewalk Labs, Firebrand Ventures, and Revolution’s Rise of the Rest Seed Fund. We value our customers, believe in being resourceful, and work in service of each other to scale our product. As we build our team, we are committed to pursuing and bringing together a diverse workforce and creating an environment of inclusion. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other status protected by the laws or regulations in the locations where we operate.
This person should be comfortable talking to customers, deeply understanding their problems, and identifying solutions. This person should be comfortable building data-centered applications and working prototypes to solve customer problems with Replica data and modeling.
This role sits in between the product engineering team and business development to explore new product concepts and test product hypotheses. Candidates should be comfortable in sales contexts and with building as an individual. While traditional software engineering experience is not required, more technical abilities and experience are a huge asset. Candidates should understand and demonstrate capabilities around using LLM coding agents and low-code tools to build systems that work and solve problems.
This team is adjacent to the sales, customer, modeling and front end engineering teams. Product Strategists will lead one or more nascent product concepts, from end to end. This includes scoping, data integrations, data analysis, and building working prototypes as an individual contributor.
Collaborative Building: On more complex product concepts, Product Strategists will collaborate closely with forward deployed engineering teammates to build new applications together.
Drive Growth in Key Accounts: Product Strategists will actively identify opportunities for account expansion or new product adoption with customers and prospects. They should feel comfortable developing pricing strategies and proposals for service-driven pilots and account expansions in ambiguous environments with a diverse set of public and private customers.
Building For and With Customers: Most of our prototypes and nascent products will be developed with tight feedback and close iterations from a small group of influential customers. Product Strategists will play an essential role in developing these relationships and driving value at these accounts. Shape Product Strategy and Development: You’ll help define and deliver Replica’s product roadmap by working across teams and with external users:
Identifying gaps, use cases, and opportunities based on field experience.
Working with software engineers and data developers to scope and prototype new features or full applications.
Developing analytical models or apps on top of Replica’s data.
Driving adoption of new features through customer rollouts and iterative feedback.
Owning projects or features from problem scoping through deployment.

3+ years in consulting, civic tech, product strategy, or data analytics OR 1+ year of software development.

• Familiarity with geospatial data, transportation systems, or urban planning .
• Experience using tools like SQL, Python, or low-code app builders .

We understand that talent + diversity + curiosity + relentlessness wins.
We work as a team and are excited to contribute to city planning.

• Equity at an early stage startup.
• Health benefits including medical, dental, vision, and FSA options.
• 401k account + employer safe harbor contribution.
• Flexible PTO .

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to relevant qualifications, depth of experience, skill set, certifications, training, education, and specific work location. The total compensation package for this position additionally includes equity stock options, employee benefit package, 401k with 3% safe harbor employer contribution, unlimited PTO, and may also include other applicable incentive compensation and/or bonuses. Replica is an Equal Opportunity Employer Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Broad functional experience in areas of strategic planning and marketing, sales and market development and planning.