Event Services Concierge
Marriott
transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks.
and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Adhere to the highest standards of The Ritz-Carlton service excellence.
Education: High school diploma or G.Related Work Experience: At least 1 year of related work experience.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. In joining W Hotels, you join a portfolio of brands with Marriott International. Job Category Rooms & Guest Services Operations
Marriott International
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