Retail Store Salesperson

Store - BURLINGTON, VT

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Help customers shop, locate products, and provide them with solutions

execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Educate customers on the Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck unload, stocking, and planogram (POGs) processes

Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well‑merchandised and in‑stock store

Perform Store In Stock Optimization (SISO) and AD set duties as assigned

execute Company policies and standards

project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Retail and/or customer service experience preferred

Ability to move throughout the store

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Ability to work nights, weekends, and early mornings

Public retail store setting taking care of our customers; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

Applicants must satisfy federal, state, and local legal requirements

Michaels requires all team members in this role to be at least sixteen (16) years or older.

Health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and more.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish