Head Of Department - Nights

In collaboration with the Store Manager, the Department Manager takes an entrepreneurial approach to driving store sales and the overall store experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while fostering continual team development, creating a culture of excellence, creativity, collaboration, innovation, and trust.

Brand Experience

Acts as a brand representative reflective of the company values; collaborates with store leadership on the creation of an engaging visual experience that appeals to the eclectic customer

Supports the Store Manager to elevate every aspect of the store experience through optimizing product flow, efficient store operations and visual merchandising to create a compelling atmosphere

Cultivates a welcoming and inclusive environment by being highly focused on delivering genuine customer experiences that are engaging, efficient, and personalized; interprets customer feedback and team insights to positively improve store interactions

Assesses staff scheduling needs and assists managing team availability, requests off, and identifies employee skill set to create an effective schedule that aligns with business requirements

Visual + Business Operations

effectively leads an empowered team to make strategic, creative, business-impacting decisions

Actively holds team accountable to scheduling and timekeeping policy through consistent payroll management

Increases store sales through a strong level of customer service, business and key metric analysis, and maintaining stock levels to optimize product flow

Maintains a well-organized, clean and presentable building and champions timely escalation of facilities/maintenance issues/technology issues

Interprets Home Office direction to impact store’s structure, presentation, and overall productivity to drive store sales. Provides feedback to Store Manager to continuously improve operations.

Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives

Passion for Reclectic brand and concept

Strong understanding of merchant process and ways it impacts the business

Experience in coaching, counseling, and conflict resolution

Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays

Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!