Teller - Banking House - Full Time

United Community Bank is in search of a full-time teller. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.
Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment
Assist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account information
Ensure all customers have been fully assisted
Use integrated teller and customer data base software to verify customer information and answer questions customers may have about their accounts
Process loan payments, savings bonds, cashier's checks, and registration stickers
Handle checks and cash for deposit; Promptly answer, screen, and forward incoming phone calls
Assist and transfer customers to the correct department by using the employee/department directories
Work towards obtaining qualified customer product referrals each month
Cross sell and/or refer applicable bank products via the telephone or to customers in person
Maintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customer
Adhere to cash handling policies
Process deposits from the night depository box and mailed deposits
Adhere to dual control policies
Maintain in-depth knowledge of bank products and services
Maintain knowledge of all regulatory standards
Complete all training and online testing requirements as assigned
Maintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller Guidelines
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)
Experience using Web Teller and check imaging software is a plus
High school diploma or equivalent

Previous customer service skills preferred
Ability to practice discretion and handle confidential information in a professional manner
Ability to perform duties independently with limited direct supervision
Problem Solving/Analysis skills
Ability to communicate effectively with customers and coworkers
Written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services
Knowledge of financial institution regulations
Strong professional integrity in compliance with company policy, and ethical and legal standards
General knowledge of bank procedures and how they apply to other areas of the bank
Certificates, licenses, or registrations:
~ This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Effectively communicate verbally, in writing, and in English
Requires manual dexterity, typing, and the ability to count money and key in transactions
401(k) retirement plan (requires 30 days of employment, age 20)

• Free checking account including identity theft and cellphone protection, Roadside Assistance and more
• Free savings account & Safety Deposit Box
• In addition, the following benefits are available to all full-time employees after meeting eligibility requirements:

Sick/Personal Time (requires 90 days of employment)
Holidays
Health Insurance (requires 30 days of employment)
Dental Insurance (requires 30 days of employment)
Life Insurance (requires 30 days of employment)
Short-Term Disability Insurance (requires 30 days of employment)
Long-Term Disability Insurance (requires 30 days of employment)
Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 30 days of employment)
Tuition Reimbursement
Certain benefits provided by United Community Bank are governed by plan documents.