Customer Service Administrative Professional - Part-Time

Administrative Assistant

345 DEPARTMENT OF TRANSPORTATION

Chief Engineer, Director of Operations, District 7/ Grady County

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Full/Part-Time

Full time

Our benefits go beyond the basics, offering annual benefit allowances, a variety of health, dental, and vision plan options, paid annual and sick leave that rolls over each year, 11 paid holidays, robust retirement savings plans, and an EAP & wellness program to support you every step of the way.

The State offers several different medical, dental, and vision plans to better fit your needs. Including options to enroll in a Health Savings Account (HSA) or a Flexible Spending Accounts (FSA).

Retirement Savings Plans:

15 days accrued annually during the first 1-5 years of service.

18 days accrued annually for 5-10 years of service.

20 days accrued annually for 10-20 years of service.

25 days accrued annually for over 20 years of service.

Paid Holidays:

11 paid holidays per year

Longevity payments are paid annually to eligible State employees with a minimum of 2 years of State service.

Employee Assistance Program (EAP):

EAP is a cooperative effort between employees and administration to help employees gain access to professional services in resolving personal problems.

Administrative Assistant I
Operations

Positions in this job family are assigned responsibilities for providing administrative support to program areas and support functions or serve as an assistant to or provide administrative support to an administrator or an official. This may include responsibility for the administration of an agency program providing services to agency customers, maintaining various records, preparing correspondence, presentations, reports, or other materials; or performing or overseeing administrative operational functions such as bookkeeping or accounting, human resources, purchasing, contracts, or similar tasks.

The functions performed in this job family will vary by level, unit and organization, but may include the following:

Participates in projects as team member or team leader

Initiates correspondence requiring knowledge of agency or program procedures and policies

Develops and maintains confidential or complex files

Interprets and advises internal and external customers on departmental or program rules, regulations, and laws

Administers, prepares, or oversees administrative operational functions, such as preparing invoices and payments of claims, requisitions, purchase orders, bookkeeping or accounting, and other fiscal duties

Coordinates activities with internal and external customers

Establishes educational and/or training programs

Interviews callers, arranges appointments, and performs other office tasks and duties

Utilizes advanced technological equipment and data processing equipment to provide requested information to internal and external customers; reviews coded and uncoded source documents; edits documents and reports; examines and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and resolves discrepancies and refers complex discrepancies to appropriate staff.

Trains or mentors other staff.

This includes supervising an administrative, clerical or technical clerical unit or staff responsible for performing a variety of duties.

Levels are distinguished based on the complexity of assigned duties, the level of expertise required for completion of work assignments, and the responsibility assigned for the supervision of others.

Employees will coordinate internal and external activities of the organization or program, respond to routine inquiries in both written and oral form, perform routine fiscal duties, and complete routine customer service requests from internal and external customers.

Knowledge, Skills, and Abilities required at this level include knowledge of spelling, punctuation, and business English; of modern office methods and procedures; and the major policies and procedures governing assigned programs.

perform confidential work and maintain confidentiality; interpret and complete routine matters according to agency policies and procedures; Education and Experience
Education and Experience requirements at this level consist of a bachelor’s degree or four years of technical clerical, administrative, secretarial, or general office work; or an equivalent combination of education and experience.

Some agencies may require frequent job-related travel for certain positions.

Some agencies may require typing or keyboarding at a rate of 50 words per minute from printed copy.

Some agencies may require a specific bachelor’s degree or college hours.

Some agencies may prefer a candidate with a specific bachelor’s degree or college hours.

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

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