Head of Operations & Business Management

Responsibilities Provide direction and support across manufacturing, production, and distribution operations while maintaining a visible presence on the shop floor.
Plan, direct, and oversee daily manufacturing operations to achieve safety, quality, productivity, and on-time delivery goals.
Lead, coach, and develop frontline leaders and employees through communication, training, performance management, and employee engagement.
Maintain a highly visible presence on the manufacturing floor, leading by example in a hands‑on, player‑coach capacity.
Oversee production planning and scheduling to optimize workflow, labor utilization, and operational performance.
Drive continuous improvement through Lean Manufacturing, Kaizen, and employee involvement initiatives.
Foster positive employee relations and build strong working relationships within a union environment.
Partner with Customer Service, Engineering, Supply Chain, and other business functions to support customer commitments and on‑time delivery.
Identify opportunities to improve quality, productivity, and the overall customer experience.
Assure compliance with federal, state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct.
Requirements Bachelor's degree in Manufacturing, Engineering, Operations Management, Business, or a related field; 5+ years of leadership experience in a manufacturing, production, fabrication, or industrial environment
Experience with production planning, scheduling, workforce management, and performance metrics
Demonstrated success driving Lean Manufacturing, Kaizen, continuous improvement, or operational excellence initiatives
Strong communication, coaching, and employee relations skills
Proficiency with ERP systems and other production management tools
Experience in metal fabrication, custom manufacturing, engineered products, or similar industrial environments preferred
Knowledge of commercial doors, frames, hardware, or the construction industry is a plus
Core Competencies Demonstrates expertise in Lean Manufacturing, Kaizen, and continuous improvement initiatives while effectively leading teams in a manufacturing environment. Proficient in production planning, scheduling, and workforce management to drive operational excellence and enhance employee engagement.

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