Server / Guest Services
Saint Arnold Brewing Company
Server Position
Summary: The servers are friendly and outgoing beer enthusiasts with extensive knowledge of our beer, food and the company. They represent the company by providing incredible service to our guests.
Duties:
Being a promotional spokesperson for Saint Arnold; this is a part of everybody's job description
Servers should have extensive knowledge of beer styles, SABC beers and food and should stay abreast of new and upcoming products and trends in the industry
Be prepared to work at designated start time
Be presentable to guests at all times following the company dress code
Greet guests upon arrival and create a welcoming environment for all guest
Assist guests in making beer, food and merchandise choices and upsell when appropriate
Accurately take food and beverage orders using the POS system
Deliver food and beverage assuring accuracy prior to delivery
Maintain a clean environment for our guests
Guest service including accommodating all reasonable guest requests, if possible
Close tickets and collect payment using the POS system
Following the company cash handling policy at all times
Opening and closing duties as required
Know and follow all laws, rules, regulations and company policies regarding the serving of alcoholic beverages and proper food handling; this is a part of everybody's job description.
Work as a team with all coworkers
All other duties as assigned
Requirements:
Qualifications:
Previous restaurant work experience required, experience waiting tables is a plus
Previous POS experience strongly preferred
Knowledge of craft beer required
Basic math and money handling skills
TABC seller certification and Texas Food Handler's Training required prior to start and must be maintained throughout tenure
Ability to be attentive to guest needs
Ability to maintain patience with guests and coworkers in difficult situations
Must be 21 years of age or older
Ability to communicate in English (read, write and speak). Additional language skills are a plus
Be a craft beer lover!
Must be able to work in a team environment
Ability to think quickly and creatively to address unique quest needs
Saint Arnold Brewing Company
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