FLEXIBLE Security Officers Needed WEEKENDS

Site: The Brigham and Women’s Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

As a Security Officer, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women’s Hospital community. Successful candidates will have flexible schedule availability, the ability to adapt to a new and evolving operation, and the motivation to achieve the high professional standards required by the department.

GENERAL SUMMARY/OVERVIEW STATEMENT Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; is responsible for assisting with the day-to-day operation of Department.

PRINCIPAL DUTIES AND RESPONSIBILITIES Provide protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras.

Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages.

Provide a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful; create safety awareness among the hospital community.

Conduct preliminary investigations into thefts, shortages and other complaints involving potential misconduct.

May be assigned to special duties such as Bike Patrol and/or Community Liaison Officer.

May be assigned to an off-site location, including administrative buildings, ambulatory care centers, and/or community based health clinics.

May be required to work other shifts and/or locations when necessary.

QUALIFICATIONS Minimum of a high school diploma required.

A strong educational background (Associate’s or Bachelor’s degree) in criminal justice or related field is preferred.

1-3 years of security or related experience preferred.

Must obtain and maintain required certifications in the following programs (training provided by department): CPR/AED/First Aid, Narcan (Naloxone) Training, AVADE/HDTS De-Escalation Training, International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification (within first 90 days).

SKILLS/ABILITIES/COMPETENCIES REQUIRED Exemplary customer service and communication skills.

Must be able to handle complex interpersonal situations and crisis management scenarios.

Strong risk analysis and organizational skills.

Reliable and flexible.

Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

Must be able to read, write and speak English fluently.

Fluency in more than one language preferred.

Additional Job Details (if applicable) HOSPITAL WIDE RESPONSIBILITIES Brigham and Women’s Hospital I CARE Standards. The I CARE Standards guide me in my interactions with patients, family members, visitors, colleagues, and neighbors in my workplace and surrounding community to optimize the Brigham experience and help fulfill my role in our mission of providing seamless, high quality patient and family centered care.

I will Communicate my commitment to high quality performance

Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 16 Employee Type Regular Work Shift Day (United States of America) Pay Range $23.34 - $33.37/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement 2200 The Brigham and Women’s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Help people. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

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