Social Media Content Creator/Marketing

This is a unique opportunity to join the Mode Mischief team as we continue to grow in the retail and ecommerce space. Whilst expanding our online presence and collaborating with inspiring partners, our commitment to creativity, community, and authenticity remains at the forefront of what we do.

We're seeking a Content Creator based at our New York store to lead the storytelling and creative expression behind Mode Mischief Studios' social and digital channels. This role is built for someone who blends creative instinct with strategic insight - someone who understands how to translate brand identity into meaningful, high-performing content that builds connection and drives growth, while also showing up as a reliable, hands‑on member of the in‑store team.

You’ll take primary ownership of Mode Mischief Studios' organic content strategy, bringing our brand voice to life across social platforms and cultivating a global community that feels connected and inspired. From concept to execution, you’ll craft engaging, visually led content, stay ahead of trends, and collaborate closely with the marketing team to align social storytelling with key campaigns and brand moments. Alongside this, you’ll play an active role in the day‑to‑day running of the New York store - assisting the floor operations and ensuring it is set to brand standard at all times.

Plan, create, and schedule quality, relevant content across Instagram, TikTok, Pinterest, YouTube, and LinkedIn, aligned with brand vision, voice, and identity
Maintain a day‑to‑day content calendar aligned with the marketing strategy, including brand campaigns, product launches, and key brand moments
Follow briefs to produce considered, strategic content in line with the overarching marketing strategy
Write captions and copy for all creative assets - reels, stories, grid posts, carousels, and TikToks
Strategically plan, create, and direct content during brand moments such as events, pop‑ups, Pinterest moments, and photoshoots
Produce reactive content based on trends or major brand moments to maintain cultural relevance
Regularly update media channels, including email marketing campaigns, UGC programs, and paid/organic assets - capturing and creating content to fuel these channels
Oversee, manage, and repost UGC, working closely with creators and customers
Liaise with the Head Office Marketing team

Community & Engagement
Actively engage with the Mode Mischief community through comments, DMs, tagged content, and interactive stories
Identify and nurture authentic creator and customer relationships to strengthen community loyalty
Support influencer collaborations, from outreach and briefing through to content approvals and performance tracking
Monitor and respond to social sentiment, ensuring the brand maintains a personable, authentic voice
Innovation & Brand Development
Stay across cultural and social media trends, algorithm updates, and emerging content formats
Experiment with new creative ideas, platform features, and storytelling techniques
Assist in developing social campaigns that amplify brand values, partnerships, and collaborations
Maintain an organised content library of campaign and UGC assets

In-Store Operations
Contribute to a well‑presented, well‑run store environment that reflects the Mode Mischief brand, assisting with daily retail operations as needed
Support retail and pop‑up activations with content capture and event coverage
Collaborate with cross‑functional teams (design, product, customer service) to ensure content reflects launches, restocks, and customer feedback
Assist with visual merchandising, ensuring product displays and styling align with brand standards
Provide friendly, knowledgeable customer service on the shop floor when required
Support stock management, including receiving deliveries, restocking, and basic inventory checks
Operate the POS system and process transactions when covering the shop floor