Bank Teller / Teller - Full Time

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. Tellers are empowered to serve our clients and exceed their expectations through service delivery excellence. Primarily responsible for client service and support by handling financial transactions for lobby and/or drive-up clients in a professional manner. Provide clients with a clear understanding of the technical aspects and benefits of products and services offered to support our client's financial wellness goals. Responsibilities include teller transactions, safe deposit box, client service, branch security, and basic knowledge of Alerus products and services.

Perform teller transactions accurately and efficiently and maintain a balanced cash drawer while adhering to cash limits and discrepancy procedures.
Support and adhere to policies and procedures around information security, client identification, cash handling check cashing, and physical security procedures; understand and apply regulatory and compliance training.
Serve as the face of Alerus, providing exemplary client service, for every client every time.
Acknowledge and immediately address client requests and issues.
Provide administrative support, including but not limited to answering and directing phone calls, routing incoming and outgoing mail, maintaining supplies and orderly appearance of common areas, etc.
Previous cash handling and customer service experience strongly preferred.
Competitive compensation including base salary, bonus and/or incentive opportunities.
Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
Learning and development resources for personal and professional career development, and advancement opportunities.
Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
Support for the communities we live in through paid volunteer time and a company donation match opportunity.
Work is typically performed in an office setting. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

18.00 per hour

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.