Client Support Rep Senior

Senior Client Advisor
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their Preferred Life with clarity, confidence, and long-term support across the full landscape of wealth and well-being.
Our services include investment advisory, as well as integrated planning and coordination across key areas such as tax strategy, risk management guidance, wealth and estate planning support, philanthropic planning, and family governance helping clients navigate complexity and make informed decisions aligned with their goals.
With more than 20 office locations and over $100 billion in client assets under management, advisory, administration, and related services, Pathstone has expanded significantly over the past five years, reflecting sustained momentum and continued investment in our team and platform.
Pathstone is committed to making a meaningful difference for clients and their families, while fostering a supportive, purpose-driven environment for our professionals. Team members are encouraged to pursue their interests and contribute to the firm's culture through committees and initiatives that help shape our shared mission.
Our people are our greatest asset, and we offer a competitive, flexible benefits program designed to support life both inside and outside of work. Benefits include comprehensive medical, vision, and dental coverage, flexible spending options, flexible PTO, life insurance, education support, a 401(k) plan, parental leave, and more.
The office provides wealthy individuals and families with highly informed and customized investment advice and a disciplined framework for making financial decisions. The office serves approximately 250 families and manages $22 billion of assets under advisement. This position operates within a hybrid work arrangement.
Position Overview: This position is a key member of the Client Advisory Team, supporting Directors and Managing Directors in delivering comprehensive wealth management services to ultra-high-net-worth clients. The role combines client relationship support, investment implementation, operational oversight, and analytical responsibilities.
Manage and maintain multiple client relationships, in both a primary and support capacity with the goal of becoming the trusted advisor for our client families.
Serve as a primary point of contact for client inquiries, responding via phone, video, and in-person meetings with professionalism and responsiveness.
Proactively identify and address client needs while maintaining a high standard of service.
Partner with our wealth planning team (when applicable) to ensure clients' income tax, estate, and philanthropic plans are executed.
Prepare and maintain client balance sheet and data aggregation (when applicable).
Source and support the team in identifying and pitching new potential clients.
Work with our wealth planning and tax teams on pre-transaction tax mitigation strategies and concentrated position management (when applicable).
Support the Client Advisory Team in implementing investment research team's guidance.
Create and maintain investment policy statements for clients.
Collaborate with clients on spending policy, cash flow planning, asset location and custody.
Prepare performance analyses, relevant investment information and client presentation materials.
Support quarterly reporting processes, including reconciliation and detailed review of client reports.
Act as an information liaison to accountants, banks, attorneys, lenders and other external professionals supporting client relationships.
Serve as a mentor and operational resource to Associates and Senior Associates on matters including reconciliations, reporting, account openings, and transfers.
Contribute to process improvements and operational best practices within the office.
Assist with team projects related to a variety of client related topics and business development efforts.
Develop new client relationships and continuously expand referral network, building Pathstone's presence through frequent interaction and communication with external parties.
Maintain current pulse of the industry through research, conferences, and networking events.
Bachelor's degree in business, finance, accounting, economics, or a related field required.

• Completion of advanced degree or certification CFP, CFA, MBA, or JD strongly preferred.
• 7 10+ years of experience in wealth management or financial advisory required with demonstrated client engagement experience.

Solid proficiency in Microsoft Office, particularly Excel. Salesforce experience preferred.
Comfortable communicating with clients and their professional advisors regarding investments, high-level estate planning items, investment and financial markets, and high-level tax planning items.
Foundational knowledge of investments, including mutual funds, separately managed accounts, and alternative investments.
This role offers the opportunity to deepen client engagement, expand technical expertise, and contribute meaningfully to a growing advisory platform serving sophisticated clients with complex needs.