Dispatchers for Nights and Weekends

AMP is applying AI-powered sortation at scale to modernize the world's recycling infrastructure and maximize the value in waste. AMP gives waste and recycling leaders the power to harness AI to reduce labor costs, increase resource recovery, and deliver more reliable operations. With hundreds of deployments across North America, Asia, and Europe, AMP's technology offers a transformational solution to waste sortation and changes the fundamental economics of recycling.
Headquartered in Louisville, Colorado, the Denver Post and BuiltIn Colorado have recognized AMP as one of the state's top workplaces. AMP has operations and career opportunities outside of Atlanta, Cleveland, Portsmouth, Virginia, and Europe. We're fostering an environment where passionate individuals can grow and create impact. With backing from top-tier investors and national recognition including North American Cleantech Company of the Year, we're always seeking ways to better our operations, raising the bar on innovation, and looking to collaborate and improve in what we do.
As a Scale Dispatcher, you will be responsible for operating facility scale systems, coordinating daily routing and dispatch activities, processing billing and documentation, and serving as a primary point of contact for customers, drivers, and internal teams. This role plays a critical part in ensuring accurate reporting, efficient logistics operations, and high-quality customer service.
Scale Operations & Dispatch

Learn and operate scale program software including "PARADIGM"
Weigh inbound and outbound trucks and accurately record transaction data
Set roll-off and tractor-trailer routes for the following day and adjust routes as needed
Obtain and assign daily paperwork/work orders for tractor-trailer drivers
Close out roll-off and tractor-trailer routes from the previous day
Ensure all routes are closed accurately for bi-monthly billing cycles
Enter tickets and route data for roll-off and tractor-trailer operations
Input overnight and weekend vehicle activity and maintain night driver logs
Monitor facility camera systems as required
Communicate with plant personnel to ensure proper loading of materials
Customer Service & Communication

Answer phones for scale operations, sales inquiries, and customer support
Develop knowledge of the customer base and proactively support scheduling and coordination
Prepare and distribute customer quotes
Schedule appointments for outgoing materials, exports, and customer services
Billing, Documentation & Reporting

Ensure shipping and receiving paperwork is accurate and complete
Enter service requests, sales orders, and purchase orders for billing
Close out fulfilled orders and reconcile billing records
Prepare and distribute daily, weekly, and monthly activity and inventory reports
High school diploma or GED

• 1+ years of experience in dispatch, scale operations, logistics, or administrative support
• Basic math and data entry proficiency
• Professional customer service skills
• Proficiency with computers and office software
• Ability to handle confidential information

Experience with PARADIGM software
Experience in waste, recycling, logistics, or industrial environments
Experience in Microsoft (Excel, Word)
9 AM - 5 PM, Monday - Friday, may adjust to 2 PM - 10 PM, as business needs
~ Weekends as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposure to residential and commercial waste
Work is conducted in an open building environment with exposure to outdoor conditions.
AMP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Medical - The company covers between 77% to 100% of the premium for Cigna medical healthcare plans depending on the selection.

• Dental, Vision, Short-Term and Long-Term Disability
• Life Insurance: The company covers the cost of Basic Life / AD&D 1 x Salary, option to purchase additional through New York Life
• HSA Eligible Health Plans, Company Monthly Contributions!
• 401(k) retirement plan (non-matching)
• Eight (8) paid holidays

We'll consider applications on an ongoing basis.