Head of Project Services

Primary Responsibilities

The Project Manager will oversee management and coordination of personnel, deliverables, processes, and expectations to ensure quality and profitability of sold projects in a time-sensitive environment.

Essential Functions

Track progress of projects and accurately complete WIP (work in progress) analysis and reports.

Coordinate and schedule technicians with service manager/labor superintendent.

Coordinate with customer’s installation and/or construction schedule.

Assure timely invoicing and processing of change orders.

Assess manpower needs for completing both current and future projects and forecast manpower needs.

Coordinate all IPS sub-contractors.

Capable of drawing and construction coordination with other companies and building trades.

Assure proper project, construction, and permit documentation.

Oversee building permit applications and follow thru to receive approved permit(s) required for installation.

Understand various billing/invoicing procedures and requirements such as AIA, prevailing wage, certified payroll, schedule of values, and application for payment.

Coordinate out of town travel for IPS technicians assigned to work out of town on projects overseen by project manager.

Review completed projects on-site to develop punch lists and quality issues.

Audit technician time sheets to ensure labor is being properly costed to project(s).

Assure that IPS safety protocols are being followed and that project sites are in optimum safe condition. Take measures to stop IPS personnel from working on sites that do not meet safety criteria, or where a known safety issue arises.

Provide input as required for technician performance management reviews.

Required Qualifications

High School Diploma required, Bachelor's degree in related Field preferred.

Proper technical background and/or work experience.

Minimum of five years of professional experience.

Must have knowledge of BIM (building information management) requirements.

Must have basic knowledge of IP networks, functionality, and implementation.

High knowledge in commercial, industrial, and institutional fire alarm, intrusion, access control, and closed-circuit television systems, equipment and applications.

Knowledge in state and local building codes.

Possess excellent math, language, and reading skills. Must fluently speak, read, and legibly write in English. Must have aptitude to pick up technical information.

Must be self-motivated; able to perform with little supervision.

Excellent computer skills—must be able to navigate company software and third‑party inspection software, enter data and send communication. Requires excellent knowledge of Microsoft Word and Excel.

Possess good interpersonal skills, strong verbal and written communication skills, and a professional approach.

Physical Requirements & Environment

Must be able to drive to various customer, vendors and site locations for reviews, walk-thrus, training, presentations, or meetings and must maintain a clean driving record.

This job partially operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

All employees of IPS are subject to random drug testing per our Drug Free Safety Policy.

Background check required. Must have and maintain a clean driving record (no DUIs or other serious violations within the past three years).

Other Duties

Start his/her day trying to determine how he/she can exceed customer satisfaction at each opportunity.

Be ever mindful that he/she has both internal and external customers.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Project Management and Information Technology

Industries

Facilities Services

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