Part-Time Sysadmin

DEPT OF EMERGENCY AND MILITARY AFFAIRS The Department of Emergency & Military Affairs (DEMA), led by The Adjutant General, provides emergency management and military capabilities to the citizens of Arizona and the nation. The Emergency Management Division consists of three sections—operations, preparedness, and financial administration. Each section works collaboratively across the agency and with external partners to manage emergency responses and reduce the impacts of disasters. Additionally, DEMA is the headquarters for the Arizona National Guard, the primary combat reserve of the United States military. The Arizona Army and Air National Guard provide military forces and equipment to accomplish community, state, and federal missions. SYSTEMS/LAN ADMINISTRATOR Job Location: Work Location: Papago Park Military Reservation (PPMR), Phoenix, AZ Posting Details: Salary: Up to $34.6632 per hour (DOE) Grade: 23 Closing Date: August 20, 2026 Job Summary: The Systems/LAN Administrator processes, documents, and coordinates resolution of trouble calls with the help desk. This position administers server infrastructure, implements software patches, security fixes, and tests and validates modified system configurations. Ensures compliance with standards for systems software and documentation. Actively participates in promoting a continuous improvement of workplace culture, through the use of teamwork, root cause problem solving, standard operating procedures, and review of performance metrics.

Conducts daily analysis of all servers, identifies and characterizes incidents, generates incident reports, and investigates suspicious activity on all servers. Troubleshoot and isolate server issues (Hardware and Software), and work to resolve with all necessary parties required (Server Hardware and Software manufacturers).

Monitors, supports, and maintains server-hosted services and applications within the environment, including standard infrastructure services, cybersecurity applications, and end user applications.

Performs server builds, including physical installation and configuration, network-based imaging, and template deployment. Provides advanced level troubleshooting to uncover the specific functional problem of any issue escalated from Service Desk Analysts and customers. Provide answers to complex technical questions not resolved by other Service Desk Analysts. Document, update and communicate internal processes changes to team as required. Provide updates and/or steps for problem resolution to other Service Desk Analysts.

Windows OS.) Infrastructure technologies and in-house developed applications utilized in the enterprise

Customer service and support principles and methods used to deliver a wide range of customer support services

System software, hardware and networking and how they all interconnect / work together

Computer and Server equipment and assigned system software

Computer systems installed in customer organizations along with the customer's automation needs to participate in the planning and delivery of a full range of IT customer support services

Developing and writing technical documentation

Installing and repairing PC hardware and software

Building strong relationships inside and outside the organization

Prioritizing and planning work activities, setting goals and objectives, and using time efficiently

Strong customer service skills

Selective Preference(s): Desired qualifications include any combination of experience, education, and training that meets the knowledge, skills, and abilities as described. The preferred candidate will have certifications with Vmware, Microsoft Windows Server/Azure.

Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

Must be a US citizen. Candidates for this position will be required to submit to a criminal background investigation as well as possess the ability to achieve a favorable Tier 3 investigation for the purpose of obtaining/maintaining a Secret clearance eligibility and Common Access Card (CAC).

Out of state travel may be required.

Vacation with 10 paid holidays per year

Health and dental insurance

Retirement plan

Life insurance and long-term disability insurance

Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Retirement: Eligible DEMA employees participate in excellent retirement programs provided by the Arizona State Retirement System (ASRS) and for fire personnel the Public Safety Personnel Retirement System (PSPRS).