Referral Coordinator - Healthcare

Referral Coordinator Brandon, FL

About the Role As a Referral Coordinator, you keep patients moving through their care journey. You own the referral process end-to-endmaking sure every referral is accurate, authorized, scheduled, and communicated clearly. You're the connector between patients, providers, and specialists, ensuring seniors get the care they need without delays or confusion.

Location: Brandon clinic (some local travel may be required to help cover other centers).

Office Hours: MondayFriday, 8am5pm

What You'll Do Own the referral, start to finish

Track approvals, denials, and next steps to keep care moving

Document thoroughly in the EMR and maintain clean, accurate patient files

Collaborate with clinical staff to keep care coordinated

Support front office and MA workflows when the clinic needs an extra hand

Contribute to care team discussions that strengthen patient outcomes

Identify workflow gaps and help refine referral processes

Maintain a patient-first mindset while upholding clinic standards

Embrace a team-first mindset by supporting clinical and front office operations while growing your skills along the way

3+ years as a referral coordinator or medical assistant, ideally in primary care

2+ years managing referrals from primary care to specialists

The ability to multitask, prioritize, and stay organized in a fast-paced clinic

Are a Certified Medical Assistant (CMA)

Have experience supporting both front office and clinical workflows

Are bilingual in English and Spanish

Proactively identify workflow gaps and help strengthen referral processes

Be part of a mission-driven team transforming primary care for seniors. That means your work directly contributes to quality care, patient satisfaction, and meaningful improvements in how healthcare is delivered.

We're building more than a company, we're building careers. 19-25 per hour, based on experience and qualifications

Generous annual performance bonus

Health, dental, and vision insurance

At Greenbrook Medical, excellence shows up in the details. You're also welcome to use AI tools to help refine your resume, improve clarity, and ensure your experience is represented professionally.

Application ? Clinic visit + short values interview ? Equal Employment Opportunity and Commitment to Diversity

At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. Greenbrook Medical will provide reasonable accommodations during the recruitment process.