Part Time Spa Front Desk Receptionist

Part-time

Create Exceptional Guest Experiences in Sonoma Wine Country

At MacArthur Place Hotel & Spa, luxury hospitality begins with genuine connection, thoughtful service, and unforgettable experiences. We are seeking a polished, welcoming, and service-oriented Spa Receptionist to join our Spa & Wellness team.

The Spa Receptionist supports front desk operations, guest engagement, scheduling, spa upkeep, and administrative functions while maintaining the highest standards of hospitality and professionalism.

If you thrive in a fast-paced luxury environment, enjoy creating memorable guest experiences, and have a passion for wellness and service excellence, we invite you to apply.

The Spa Receptionist serves as the welcoming face of the spa, delivering personalized service while supporting daily spa operations. Responsibilities include guest check-ins and check-outs, appointment scheduling, payment processing, guest assistance, facility presentation, and maintaining a calm, polished, and guest-ready environment.

Welcome guests warmly and create a relaxing, luxury spa experience

Answer phone calls, emails, and guest inquiries professionally and promptly

Front Desk & Administrative Operations

Process cash, credit card, and room charge transactions accurately

Assist with transaction reconciliation and daily reporting

Monitor schedules to support smooth daily operations

Support retail product sales and maintain organized front desk displays

Spa Operations & Facility Support

Restock towels, robes, linens, toiletries, and refreshments throughout shifts

Maintain presentation standards aligned with luxury hospitality expectations

Collaborate with therapists, attendants, housekeeping, engineering, and hotel departments

Assist with spa operations during high-volume periods

Maintain inventory of spa products, linens, and supplies

Support wellness programs, seasonal promotions, and special events

Follow all health, sanitation, safety, and infection-control procedures

Previous hospitality, spa, wellness, hotel, front desk, or customer service experience preferred

Ability to multitask in a fast-paced luxury environment

Basic computer proficiency and experience with POS or booking systems preferred

Knowledge of payment processing and cash handling procedures

Strong guest service and relationship-building skills

Customer-focused mindset with a commitment to hospitality excellence

Comfortable working in warm, humid, aromatic, wet, and outdoor environments

Flexible availability including evenings, weekends, holidays, and special events

Food Handler's Certification and Responsible Beverage Service (RBS) certification preferred, or ability to obtain upon hire

Originally a historic estate, MacArthur Place has evolved into Sonoma's premier luxury resort featuring beautifully designed guest rooms, farm-to-table dining, curated wine experiences, a tranquil spa, outdoor heated pool, and modern fitness center.At MacArthur Place Hotel & Spa, you'll be part of a collaborative luxury hospitality environment in the heart of Sonoma Wine Country where wellness and exceptional guest experiences come first. 20.00 per hour