Quality Engineering Techs

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​

They help move our company, and the world, forward. ​

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. As a leading developer, manufacturer, and global supplier of scientific laboratory products for 100 years, Corning’s Life Sciences segment collaborates with researchers seeking new approaches to increase efficiencies, reduce costs and compress timelines in the drug discovery process. Using unique expertise in the fields of materials science, surface science, optics, biochemistry and biology, the segment provides innovative solutions that improve productivity and enable breakthrough discoveries. The Quality Engineer is accountable and responsible for providing support for internal and external customers regarding quality and regulatory related inquiries and issues and act as quality liaison with other Corning functions. Responsible for supporting the projects and ongoing processes associated with the CMO.
Performs investigations, implements corrective actions and ensures proper disposition of items as they relate to customer complaints.
Provides responses and manages communications with customers for complaints and inquiries, identifying and escalating urgent quality and regulatory issues as needed according to the established policies and guidelines.
Prioritizes key customers and urgent inquiries to the correct department as needed on demand according to QRS guidelines
Communicates with contract manufacturing organizations to ensure resolution of any product concern.
Work with customers and internal departments (Quality, Regulatory, Sales, Business Operations, Scientific Support, Customer Service) to ensure customer satisfaction and completion of any project deliverable in a timely manner.
Participate in customer audits, working with customers and Plant Quality management to provide requested documentation within audit scope. Assure that all necessary components and agreements are in place prior to customer audit.
Issues supplier corrective actions (SCARs), manages CAPAs and Nonconformance reports to ensure proper resolution of issues, implementation of corrective actions and effectiveness of such corrective actions.
Creates change controls related to projects and changes necessary to maintain and support compliance of the QMS.
Help implement changes that improve compliance to the quality management system (QMS), supply flexibility, and process efficiency.
Escalates any issues or concerns appropriately to ensure actions are taken that are commensurate with the risk.

Travel Requirements:

~Working Hours: Monday through Friday – minimum of 40 hours/week
Bachelors in Engineering, life sciences, or related field

• Customer facing interactions to address concerns and resolve issues.
• Demonstrated knowledge of quality and regulatory practices strongly encourage
• Demonstrated capacity for handling time sensitive varying customer requests and prioritizing/escalating tasks accordingly.
• Customer facing, manufacturing and/or Quality/Regulatory experience in medical device and/or clinical industries
• Understanding of quality systems, risk assessment, change control, deviation investigation, and CAPA.
• Proficiency with standard business software, and data analysis tools to design and maintain reports/metrics.

Knowledge of glass, plastics, and laboratory equipment manufacturing preferred but not required.
Experience working with contract manufacturers preferred but not required
Desire to anticipate, meet and exceed the expectations and needs of our customers, internal and external.
Capability to effectively and professionally communicate with customers and colleagues from various regions and industries
Focuses on customer needs, product quality, and compliance

This position does not support immigration sponsorship.

The range for this position is $67,237.00 - $92,451.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

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Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. As part of our commitment to your financial well-being, Corning provides company matching contributions to your 401(k) savings plan of up to 4% of pay when you contribute at least 6% of pay.
Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at View email address on corningjobs.corning.com.