Head Of Quality Control & Quality Assurance

The Quality Control Manager plays a crucial role in ensuring that SPI maintains high standards and consistently delivers quality products and services. This job description provides a comprehensive overview of the responsibilities and qualifications expected from the Manager of Quality Control. By effectively managing and improving quality control processes, this role contributes to the success and reputation of the company.

The Quality Control Manager maintains close working relationships with other department managers and supervisory personnel to meet and maintain product quality, identify, solve, and prevent problems affecting product quality, maximize productivity, and comply with regulatory requirements.

The Quality Control Manager reports to the Director of Food Safety/Quality Assurance & Regulatory Compliance.

Essential Duties and Responsibilities:

Ensures food safety risk assessment is completed and appropriate controls are developed and implemented.

Develop and implement quality control strategies, policies, and procedures to ensure consistent delivery of high-quality products or service

Supervise, lead and manage a team of quality control professionals, providing guidance, training, and support.

Enforce conformance to implemented policies, operating procedures, quality systems and programs which ensure proper testing, evaluation, inspection, and technical support to meet product safety and quality standards

Establish and enforce key performance indicators (KPIs) to track the effectiveness of quality control processes and identify areas for improvement.

Collaborate with cross-functional teams, such as operations and customer service, to ensure quality control standards are integrated into all aspects of the organization.

Conduct regular audits and inspections to identify areas of non-compliance or opportunities for improvement.

Analyze data and metrics related to quality control to identify trends, patterns, and areas for improvement.

Collaborate with the Research and Development team to ensure new products or processes meet quality standards before they are introduced to the market.

Establish and maintain relationships with vendors to ensure compliance with quality control standards.

Participate in all third party and customer audits and inspections, and corrective action response.

Act as a quality resource for operational issues, process improvement activities, new ingredient testing, and new product commissioning.

Conduct performance appraisals; provides feedback; and assists in setting goals and objectives.

Supervisory Responsibilities:

Lead and direct Quality Control personnel. Carry out management responsibilities in accordance with site policies, applicable federal and local regulations. Responsibilities include interviewing, hiring, and training of employees. In addition, the QC Manager will be responsible for planning, assigning QC personnel work activities and projects, appraising performance and resolving personnel work related issues.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Citizenship / Work Permit / Visa Status

US Citizen or Green Card Holder

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