Sales Engineering

Sales Engineer II
The Sales Engineer II is an intermediate technical role responsible for independently supporting pre-sales activities by delivering technical presentations, solution demonstrations, and consultative guidance to customers. This role applies solid technical knowledge and customer-facing skills to help sales teams articulate value, validate technical fit, and progress opportunities through the sales cycle.
The Sales Engineer II transitions from assisted support to independent execution of standard pre-sales technical activities. The role requires stronger technical judgment, the ability to tailor solutions to customer needs, and effective collaboration with Sales, Product, and Engineering teams.
Independent Pre-Sales Technical Execution
Independently support sales opportunities with technical expertise
Participate in customer discovery to understand technical requirements and use cases
Translate customer needs into appropriate solution recommendations
Plan and deliver effective product demonstrations (virtual or in-person)
Tailor demonstrations to specific customer scenarios and industries
Solution Design & Configuration
Perform standard solution sizing, configuration, and compatibility assessments
Identify technical risks or gaps and propose mitigation strategies
Document outcomes and technical findings to support sales decisions
Customer Engagement & Relationship Support
Serve as a trusted technical partner during customer engagements
Support follow-through on technical commitments made during sales cycles
Collaboration with Sales & Cross-Functional Teams
Partner closely with Account Executives and Sales Managers
Coordinate with Product Management, Engineering, and Support to address requirements
Provide feedback from the field to inform product and solution improvements
Technical Documentation & Sales Support
Contribute to technical proposals, solution descriptions, and sales collateral
Document standard configurations, demo setups, and best practices
Maintain accurate records of technical engagement activities in CRM or sales tools
Use CRM, demo platforms, and configuration tools consistently
Follow sales engineering engagement processes and standards
Support reporting on technical sales activity as required
Stay current on industry trends and customer challenges
Share best practices and lessons learned with the sales engineering team
Provide informal guidance to Sales Engineer I roles
Bachelor's degree in Engineering, Computer Science, Information Systems, or related technical field required
Typically 24 years of experience in sales engineering, solutions consulting, technical support, or customer-facing technical roles
Ability to independently manage standard pre-sales technical engagements
Comfortable interacting with customers and influencing technical decisions