HR Generalist, Associate Services (Remote)

Salary

• 21.96 – $32.94 Hourly
• 45,680 – $68,520 Annually

This position is a Pay Band C5

Posting Details

INTERVIEWS ARE ANTICIPATED TO BE CONDUCTED WITHIN TWO WEEKS OF CLOSING DATE.

Region Overview

The Northwest Region of the New Mexico Department of Health encompasses seven counties: San Juan, McKinley, Cibola, Sandoval, Valencia, Torrance, and Bernalillo. This region includes a dynamic mix of urban, rural, frontier, and tribal communities, offering a unique and rewarding environment for public health professionals committed to equity, service, and innovation.

Job Purpose

This HR position will be supporting the HR functions for staff in the Northwest Region who deliver a wide range of essential public health services, including immunizations, reproductive health, breast and cervical cancer screening, harm reduction, Medication for Opioid Use Disorder (MOUD), Medication‑Assisted Treatment (MAUD), sexually transmitted infection (STI) prevention and treatment, primary care, and maternal‑child health. Services are provided through traditional public health offices and mobile health outreach, ensuring access in even the most remote communities.

Reason for Position

The HR Assistant position in the North/Northwest Region exists to provide consistent, timely, regionally informed human resource support for one of the largest and most complex areas of the Public Health Division.

In short: This position exists to strengthen the foundation of our workforce in the North/Northwest Region. By having dedicated HR expertise embedded in the region, we improve staff support, compliance, efficiency, and ultimately our ability to deliver high‑quality public health services to the communities we serve.

Key Responsibilities

Workforce Support and Retention – Support staff in payroll, leave, classification, onboarding, performance management, and workplace concerns.

Consistency and Compliance – Work with central HR to align processes with state policies and collective bargaining agreements, ensuring compliance.

Operational Efficiency – Streamline HR workflows, allowing directors and supervisors to focus on program delivery.

Regional Responsiveness – Provide timely, tailored HR support to a geographically vast and diverse workforce.

Customers

Regional Employees – Direct support for payroll, leave, classification, onboarding, performance management, and workplace concerns.

Supervisors & Managers – Assistance with recruitment, employee relations, compliance, and state HR policies.

Regional Leadership – Workforce stability and alignment of staffing resources with service delivery.

Central HR & DOH Leadership – Bridge between statewide HR policies and regional needs.

Ideal Candidate

Understands HR Fundamentals with experience in recruitment, classification, employee relations, labor law, performance management, and state personnel systems.

Strong Communication Skills to explain policies, mediate conflicts, and foster trust.

Regionally Minded – adapts solutions to a large, diverse, geographically spread workforce.

Balances Compliance with Practicality – adheres to policy while finding workable solutions.

Thrives Independently but Collaborates Well – works autonomously while maintaining ties to central HR.

Values Public Service – committed to supporting a mission‑driven workforce.

Minimum Qualifications

Associate degree in any field. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling two (2) years may substitute for the required education.

Employment Requirements

Must possess and maintain a valid Driver’s License.

Must possess and maintain a current Defensive Driving Course Certification from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Working Conditions

Location: Based in Albuquerque, of the Northwest Region with offices across multiple counties, requiring flexibility to travel within the region as needed.

Environment: Professional office setting, but with frequent interaction with clinical and public health field staff.

Pace of Work: Fast‑paced, often with competing deadlines and urgent needs from staff and supervisors.

Physical Conditions: Primarily sedentary office work but may involve driving between county public health offices.

Schedule: Standard Monday‑Friday workweek with occasional adjustments to meet deadlines or handle urgent employee relations issues.

Culture: Collaborative, mission‑driven, and service‑oriented.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

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