Head of Production Planning

Who We AreVML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, please visit and follow along on  LinkedIn #WeAreVML.We gain a deeper understanding of Healthcare Professionals’ and patients’ needs, behaviors and lived experiences through what we call ‘radical empathy’.VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live. What We Are Looking For:A strategic and driven Group Director of Engagement Strategy to lead and inspire our team. We seek a leader who can build strong client relationships, manage complex projects, and mentor junior strategists to reach their full potential.What You'll Do:Develop a deep understanding of our clients’ customers’ wants, needs, and behaviors across the full customer journey.social, CRM, website, paid media, apps, rep-delivered, and more).Provide guidance and support to Associate Directors and Directors in strategy development.Collaborate effectively with other strategists, Client Engagement, Medical, and Creative disciplines on business, brand, and communications strategies.Engage with and help manage senior client relationships as a key strategic and business partner.Set expectations for how the segment/audience profile fits into the project and how it helps set the stage.Provide key support and partnership in leading key strategy deliverables, guiding the strategic direction related to our clients’ brand development and marketing approach.Challenge the team to uncover innovative tools and ideas and pursue growth opportunities.Demonstrate and inspire the team to take risks and challenge convention.Lead workshop planning and proposals, developing measurement strategies, analytics approaches, CX planning, tactical exercises, content generation, and presentation strategies.Lead and support strategy development on new business pitches.Able to develop strong client relationships and trust based on deep immersion in the client’s business.What You'll Need:7-13 years of experience in market research, strategic planning, and customer experience (CX), with a demonstrated focus on the healthcare industry.Strong analytical and problem-solving skills, with the ability to identify and address complex business challenges.A proactive and self-motivated work style, with the ability to manage multiple projects simultaneously and meet deadlines.We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.What we offer full-time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.Growth-minded opportunities: We aim to nurture a culture of real-time feedback, a growth-oriented mindset, and plenty of training opportunities through VML and WPP so you can continue to grow personally and professionally.#Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.