Hotel Head Of Housekeeping

Executive Housekeeper
Springfield, IL
Lead the Team Behind Every Great Guest Stay
Are you passionate about hospitality, leadership, and creating exceptional guest experiences? We're looking for an Executive Housekeeper who takes pride in creating a clean, welcoming environment and enjoys leading a team to success.
In this role, you'll do more than manage rooms and schedules. You'll inspire a team, drive quality standards, and help create memorable stays for every guest who walks through our doors.
What You'll Do
Lead an Amazing Team

Recruit, hire, train, and develop housekeeping team members.
Create schedules that keep operations running smoothly.
Coach and motivate associates to deliver exceptional results.
Foster a positive, respectful, and team-focused work environment.
Deliver Outstanding Guest Experiences

Ensure guest rooms and public spaces consistently exceed cleanliness standards.
Conduct room inspections and quality audits.
Respond quickly and professionally to guest requests and concerns.
Help create a welcoming environment where guests feel at home.
Keep Operations Running Smoothly

Manage housekeeping supplies, inventory, and department expenses.
Work closely with hotel leadership to ensure rooms are guest-ready.
Maintain productivity and staffing levels that support both service and budgets.
Assist with housekeeping duties when needed and lead by example.
Promote Safety & Excellence

Ensure compliance with all brand, company, and safety standards.
Train team members on proper cleaning procedures and safety practices.
Maintain key control, security procedures, and lost-and-found processes.
Support a safe workplace for both associates and guests.
What We're Looking For

Previous housekeeping or hospitality experience required.
Leadership or supervisory experience preferred.
Excellent communication and organizational skills.
Strong attention to detail and problem-solving abilities.
Passion for hospitality and guest service.
Ability to thrive in a fast-paced environment.
Basic computer skills.
High school diploma or equivalent.
Benefits & Perks
We believe great leaders deserve great benefits. In addition to competitive pay starting at $18.50 per hour , eligible team members enjoy a comprehensive benefits package that includes medical, dental, and vision insurance with affordable employee and family coverage , life and disability insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Paid Time Off (PTO), a 401(k) retirement plan, career growth and advancement opportunities, and a supportive team environment.
Candidates offered employment must successfully complete a background check.
E-Verify Participating Employer

EOE M/F/Vet/Disability
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.