Full Time Loan Processor I
Sandia Area
Location: Albuquerque, NM 87109Schedule of Work: (not a remote or hybrid position)- Monday to Friday: 8:30 AM to 5:30 PM- Rotating Saturday: 9:00 AM to 1:00 PMPlease note that this schedule is subject to change as needed.As a valued full-time team member, you'll enjoy fantastic benefits that promote your health and well-being:Comprehensive Medical, Dental, and Vision InsurancePaid Short-Term Disability, Life Insurance, and AD&DHoliday Pay, Vacation, Birthday, Floating Holiday & Sick LeaveTuition Reimbursement for Professional Development401(k) Plan with Employer MatchPension Plan for Long-term SecurityExciting Opportunities for Career AdvancementOverall Job PurposeAt Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking. As a Consumer Loan Processor at Sandia Area, you are responsible for delivering excellent service while maintaining personal accountability in your actions and behaviors. By prioritizing member satisfaction and operational efficiency, you directly contribute to the organization’s mission of strengthening financial well-being for our members and community. Reporting directly to the Consumer Loan Processing Supervisor, the Consumer Loan Processor is responsible for efficiently and accurately processing loan applications, ensuring compliance with regulatory guidelines, and maintaining a high level of member service. The Consumer Loan Processor works closely with loan officers and other stakeholders to facilitate the loan approval and closing process.Duties and responsibilitiesCompliance & Policy AdherenceReceives and reviews consumer loan applications, ensures all required documentation is complete, accurate, and in compliance with established policies and procedures.Identifies and reports any suspicious activities, potential fraud, or compliance violations to the appropriate channels.Prepares consumer loan documents in accordance with the loan approval, regulatory compliance requirements and consumer elected products such as GAP, debt protection, and MRC.Process due date change requests and loan auto payment requests in accordance with established policies and proceduresProcesses credit cards in accordance with policy and proceduresSends loan documents to members for signature via DocuSign using the appropriate member verification procedures.Communicates timely with loan officers and borrowers to gather missing information, resolve discrepancies, and provide updates on loan application status.Ensures tax, title and license fees are calculated accurately when applicable. Verifies and reviews all information in the loan application for accuracy and completeness prior to booking the loan.Transaction & Account SupportFunds loans and disburses proceeds in accordance with the loan instructions utilizing available automation or manual processes.Performs Consumer loan post-closing duties, to include GAP and MRC issuance and ensuring loan and credit protection credit is assigned appropriately.Processes post-closing debt protection elections as assigned.Ensures that paperwork is uploaded, indexed and reviewed to the document imaging system timely and accurately.Represent the credit union with professionalism, integrity, and ethical conduct at all times.Maintain a thorough understanding and strict adherence to credit union regulations, compliance requirements, policies, procedures, and operational guidelines.Consistently meet deadlines as assigned while ensuring accuracy, efficiency, and adherence to quality standards.Foster a positive and supportive environment for both members and employees, ensuring interactions align with the credit union’s mission and service philosophy.Adhere to all regulatory and compliance policies, upholding the highest standards of security, confidentiality, and ethical financial practices in all interactions.Maintain the confidentiality and security of information, records, and sensitive data, in compliance with credit union policies and regulatory requirements.Willing to undergo background and credit checks as required by federal and state regulations.Understand and comply with all policies, procedures, and legal guidelines, including adherence to the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and other applicable financial regulations.Knowledge, Skills, and Abilities (KSAs)Expertise in Consumer loan processing and MVD processing with a requisite understanding of financial institution operations.Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.Two or Four year Business or related degree preferred.General knowledge of credit union operations may be desirable.*** Please submit an employment application to ***Sandia Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer.SAFCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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$27.14 - $33.93 per hour
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