Head of Platform Services Product Management

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Offers as a Service team owns TransUnion’s global Offers platform, building and scaling a marketplace that connects consumers with personalized financial products across the U.The team operates with a startup mindset in a fast paced, evolving environment where product managers drive both strategy and execution. This role sits at the center of a high growth business, working closely with Engineering and cross functional stakeholders to optimize product performance and deliver measurable revenue impact. This role reports directly to the Director of the Strategic Operations division. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview and Core Responsibilities Responsible for productizing and streamlining systems that power the Offers ecosystem, enabling scale, reusability, and self‑service capabilities across Core, Cloud, and Offers Management Work heavily with engineers to drive foundational enhancements supporting both 0→1 and 1→n growth initiatives, including geographic and use‑case expansion Identify opportunities by analyzing product performance metrics and drive prioritization aligned to adoption, usage, cost, and reliability Author clear product requirement documents (PRDs) and lead initiatives from concept through general availability Strengthen platform capabilities to support reliable scale across new countries, partners, and use cases without linear increases in engineering or operational cost Improve operational efficiency by learning systems and processes and identifying ways to streamline Lead shift from bespoke execution to platform‑first delivery by defining clear standards, reusable capabilities, and guardrails for product development Partner with Engineering and senior leaders to shape long‑term product and technical decisions, prioritizing durable platform investments over short‑term custom solutions Enable faster, safer innovation across TransUnion’s pre-qualified offers ecosystem through improved data, tooling, and platform leverage Drive outcomes tied to customer adoption, revenue growth, cost efficiency, and reusability Required Knowledge and Experiences 8+ years of product management experience, including ownership of platform or internal products that enable consumer‑facing experiences (ensures ability to scale platform capabilities effectively) Experience working in financial services, fintech, and/or two‑sided marketplaces (critical for understanding ecosystem dynamics and product tradeoffs) Strong analytical and communication skills with the ability to articulate tradeoffs and decisions (required for driving alignment across stakeholders) Ability to operate effectively in ambiguity, synthesize incomplete inputs, and drive initiatives end‑to‑end (supports delivery in a fast‑paced, evolving environment) Bachelor’s degree required; advanced degree a plus (or equivalent experience demonstrating depth in product strategy and execution) Required Technical Skills Experience using product performance metrics (adoption, usage, cost, reliability) to drive prioritization and decision‑making Strong capability in creating structured product documentation such as PRDs (Product Requirement Documents) Experience working closely with engineering teams on platform and system enhancements Ability to leverage data and analytics for product performance evaluation and opportunity identification We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in: Start‑up experience, ideally at a high‑growth financial technology company Experience with data‑heavy products, financial analysis, or risk‑based decisioning Experience owning full‑stack products Strong understanding of affiliate marketing ecosystems Benefits that support every part of your life: At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one. Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable. For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage. For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently. For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting View email address on click.appcast.io to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. TransUnion's Internal Job Title: Advisor, Product Management Company: Be wary when providing personal information. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.