Part-Time Head of Operations

Operations ManagerJoin our team! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM"). At OHM, we are a forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. At OHM, we offer:401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!Health, Dental, Vision & Life InsurancePaid Time Off, including Paid Parental LeaveGrowth Potential and Career AdvancementHotel/Restaurant Travel Perks & Discounts!Location: Delta by Marriott, Wichita FallsEssential Responsibilities – Front Office:Supervise Front Office operations including recruiting, hiring, training, development, performance evaluations, and progressive discipline.Maintain OHM and brand service standards, ensuring all guest needs are met with world-class service.Serve as liaison with Housekeeping, Food & Beverage, Sales, and Engineering departments.Contribute to the profitability and guest satisfaction of all hotel departments.Develop short- and long-term financial and operational plans for the Front Office department.Actively participate in hotel sales efforts.Collaborate on creation, management, and operation within property budget and expense plans.Increase guest satisfaction through team member development, job engineering, and quality service.Manage Front Office operations to ensure maximization of RevPAR and overall profitability.Maintain procedures for cash handling, credit control, and financial transactions.Collaborate with leadership team on reputation management, providing timely responses to guest reviews and concerns.Ensure staff is properly trained to OHM and brand standards.Ensure compliance with local, state, and federal laws and regulations.Report to scheduled shifts on time and in uniform per company policy.Essential Responsibilities – Housekeeping:Supervise Housekeeping operations including hiring, training, mentoring, motivating, coaching, evaluations, and progressive discipline.monitor performance against plan.Establish and maintain cost control systems for staffing, inventory, and supplies.Enforce OHM and brand policies and procedures.Maintain room quality based on hotel objectives.Accurately report guest room status to Front Office.Report to scheduled shifts on time and in uniform per company policy.Know and comply with all company policies and procedures.Strong leadership, management, organizational, and communication skills.Proficiency in Microsoft Word, Excel, and related software.Education & Experience:Four-year undergraduate degree in Management, Hotel Management, or Business.Hours:Scheduling may vary and include nights, weekends, and holidays due to the nature of the business.Physical Activity of the Position:Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.Visual Acuity Requirements:Must have visual acuity to ensure accuracy, neatness, and thoroughness of assigned work (custodial, food services, general labor, etc.) or to make general facility observations (security, inspection, etc.).O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.