Full Time Front Desk Receptionist

Front Desk Administrator

Full-time =32-40 hours per week
Clinic Location =St. Clinic Hours =
We’re Mantality Health, an Agentis Longevity Practice
Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments – advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you.
Mantality Health is one of our premier men’s and women’s health clinics across the Midwest delivering exceptional clinical care to our patients over the past 10+ years. We are dedicated to helping our patients live more powerful lives through hormone replacement therapy & additional medical services.

As a Front Desk Administrator at Agentis / Mantality Health, you are the first and last impression of our clinic experience. You ensure smooth clinic operations by managing scheduling, patient flow, communication, and administrative tasks all while supporting the clinical and sales teams to deliver a seamless patient journey.
This role is detail-oriented and service-driven, with success measured by patient satisfaction, scheduling accuracy, operational efficiency, and collaboration across the clinic team.

By shifting from a reactive to a preventative healthcare model, we ensure our actions consistently meet our patients’ needs.
Excellence is at the heart of everything we do, driving us to achieve peak performance. By focusing on quality outcomes, we provide hope and lasting health that leads to life-changing impacts for our patients.
Clinical Quality: We set the benchmark for Industry leading-quality, patient-centered care.
Front Desk & Patient Experience

• Answer phones, texts, and emails promptly, directing inquiries appropriately.
• Maintain a calm, confident, and supportive presence in a fast-paced clinic environment.

• Schedule, confirm, and manage appointments to optimize clinic flow and provider availability in partnership with the Longevity Guides at the Agentis support office, who handle initial outreach and scheduling.
• Maintain accurate patient records within the practice management system.

• Assist with inventory tracking, office supplies, and general clinic organization.
• Brand Representation & Patient Engagement
• Uphold Agentis and Mantality brand standards in appearance, communication, and service.
• 1–2+ years of experience in a front desk, administrative, or patient-facing healthcare role.
• Exceptional customer service and interpersonal communication skills.
• Experience with scheduling systems or practice management software; CRM experience is a plus.
• Front Desk Efficiency & Clinic Flow
• Full-time position on-site in our premier clinic
• Healthcare, Financial, & Wellness Benefits
• Ongoing training, mentorship, & growth opportunities