Part-Time Head of Operations

Operations Manager

Camping World is seeking an Operations Manager for our growing team.

Maximizes installation sales, installation fees and service fees through ensuring quality, timely product installations and repairs

• Supervises daily Service Department activities
• Supervises shop personnel providing support with technical installations
• Monitors and reviews work schedules, customer letters and comments, technician productivity and labor control reports
• Reviews departmental budget with Service Manager to maximize installation sales and fees
• Provides "cradle to grave" customer service
• May answer phones and provide assistance
• Maintains a safe work area for customers and coworkers
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

Ability to provide accurate and helpful information to customer

Willingness to accept additional tasks, duties and/or direction from management

Comprehensive knowledge of product installation activities

Working knowledge of the activities, methods, procedures and policies of a Service Department environment

General knowledge of products, installation schedules, product prices and current sale items

Forklift experience/certification preferred or ability to be certified required

Exposure to heights and hazards related to working with electrical and welding equipment

Environmental conditions include heat, cold, humidity, noise, dust and wetness

experience and training; and other business and organizational needs. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.